Right at Home is not just a franchise company. First and foremost, we are an in-home senior care company.
Our mission is to improve the quality of life for those we serve. In this home-care industry, that's impossible without extensive experience in healthcare, but not necessarily for franchisees. Very few of our franchisees have healthcare experience. They don't need it – because it's what Right at Home's management team provides.
As many of the following biographies show, Right at Home's team brings decades of healthcare experience to our clients and our franchisees.
Allen Hager, Chairman and Chief Executive Officer
Allen's story is Right at Home's story.
Allen founded Right at Home in Omaha in 1995 after spending nearly a decade in hospital administration in both West Virginia and Nebraska. He's a graduate of Marshall University, Tulane University's M.B.A. program and the Executive Development Program of the J.L. Kellogg Graduate School of Management at Northwestern University.
After founding Right at Home, Allen helped found the Home Care Association of America (formerly the National Private Duty Association) and served as its legislative chair and board member for eight years.
Brian Petranick, President
Brian Petranick is President of Right at Home, Inc. He has more than 26 years of experience in healthcare, entrepreneurship and business development. Twenty of those years have been specifically in home care and medical staffing. In the 14 years that Brian has been with Right at Home, he has been instrumental in leading the organization’s growth and development to an internationally recognized home-care brand. From January 2007 to February 2014, he served as the organization’s Chief Operating Officer and has been its President since September 2010. Prior to joining Right at Home, Brian worked for StarMed Medical Staffing, a national healthcare staffing company with headquarters in Clearwater, Fla., and also for Kelly Healthcare Services, a national home-care company based in Troy, Mich.
Margaret Haynes, Chief Operating Officer
Margaret Haynes joined Right at Home in 2011. She leads all day-to-day operational decision making and is responsible for enhancing the internal infrastructure that will allow Right at Home to continue to grow and fulfill its strategic intent. Prior to becoming COO in February 2014, Margaret was Senior Vice President of Support and was responsible for developing and implementing the franchise support, compliance and quality strategies for the organization and franchise system. She has more than 20 years of experience in providing client support/consulting, working with clients to increase business growth and profitability, and driving business execution through process improvement and project execution.
Prior to joining Right at Home, Margaret spent 18 years at First Data and most recently was Senior Vice President of Client Services/Data Operations at Infogroup in Omaha.
Eric Little, Senior Vice President of Franchise Development
Eric joined Right at Home in September 2008 as Senior Vice President of Franchise Development. He is responsible for leading Right at Home's national growth efforts to find new, well-qualified franchisees who want to make a difference in their communities. He has more than a decade of franchising experience in a wide variety of industries, including business-to-business (B2B), retail and home services. He has been recognized by the International Franchise Association as a Certified Franchise Executive since 2005. He's also a frequent guest speaker at franchise-related events. Eric is a graduate of the University of Kentucky with a Bachelor's degree in finance.
Blake Martin, Vice President of International Operations, Right at Home International
Blake has been with Right at Home since 2004 and is responsible for the development and support of Right at Home’s international master franchisees. Previously, Blake was in charge of developing systemwide tools, programs, services and alliances for Right at Home domestically. Blake's years of experience in the home-care industry started with branch management for the Visiting Nurse Association. From 1996 to 2004, he served as the Director of Operations and Director of Franchise Development for ComForcare Senior Services – a national home-care franchise company.
David Creal, Vice President of Franchise Support
Since joining Right at Home in 2007, Dave has been responsible for franchise support and the teams that help our franchisees grow. He's specifically responsible for managing the internal support and field staff teams that provide direct support to franchisees in the United States. Dave has more than 32 years of experience in the healthcare industry as a hospital administrator, nursing home administrator, and as Operations Coordinator for Vetter Health Services, where he supported multiple units of senior care facilities. Dave also served more than 10 years on the Board of Directors of the Nebraska Health Care Association, including five years as President. He also served on the Board of Directors of the American Health Care Association.
Jeff Vavricek, Vice President of Programs and Services
Jeff is responsible for creating value by carefully screening and selecting programs and services for the franchise system that increase revenue, reduce costs, improve quality and enhance offerings. Prior to joining the company in 2010, Jeff spent nearly 24 years with HSBC, a global financial services company where he served as the Vice President of New Product Development. In his role at HSBC, he was responsible for developing and implementing financial services products for a large retail branch network. Jeff brings more than 20 years of marketing, sales, sales management and finance experience to Right at Home. Jeff has an M.B.A. from the University of Nebraska.
Pat Boyd, Vice President of Marketing
Pat Boyd is Vice President of Marketing and is responsible for branding, marketing and communications. Prior to joining Right at Home, Pat spent nearly 20 years with ConAgra Foods in brand management and marketing both domestically and internationally. He was most recently with Sergeant’s Pet Products leading innovation and brand management for a core enterprise. Before his tenure with ConAgra, Pat was with Methodist Health System in marketing, public relations and business development roles. He received an M.B.A. from the University of Nebraska.
My family [member] has experienced a traumatic injury. I was attempting to do it all by myself and finally reached the point of being overwhelmed. I contacted Right at Home and the Owner of the company was at my house that day! All the little and big things I could not find the time to do are now taken care of. Now I have the assurance that I can leave my home and know that I have an experienced, licensed professional taking care of my family. Always on time, honest, professional, trustworthy, hard working, articulate and caring. I was pleasantly surprised to have Right at Home's Director of Quality Assurance drop by for a visit to make sure I was getting what I needed and in such a manner that was safe and of the highest standard. I feel now that Right at Home is an extension of my family. I trust them. I need them. They are here for me.