About Our Caregivers

Right At Home - In-Home Care

Our caregivers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.

Selection

To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before caregivers can become employed with Right at Home and begin caring for clients, every one of them must go through:

  • Reference checks
  • Background clearance
  • Personal interviews
  • Competency testing
  • Computer Based Personality Testing

Training and Continuing Education

Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured and bonded. Then, each caregiver goes through a comprehensive orientation process that ingrains our policies and procedures. 

Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home.

Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including:

Dear Phyllis,                                                                                       12/19/10

I can’t believe that it well be two years since I first spoke with you that weekend when mom fractured her back. The time sure does fly by and I will never forget the compassion you extended during that initial phone call!!

Many thanks o you, Patricia, Alice for the terrific service you continue to provide all year through.

This is a very small note of appreciation. My parents love the people they have met through RAH. In fact mom still remembers, even with her memory issues, the first  CNA which was Shantel with great warmth. Thanks again for all you do all year through.  It is greatly appreciated.

Whish you all a very merry Christmas and a happy new year.

Fondly,

 

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