Training and Continuing Education
Once you become a Right at Home caregiver, you'll go through an orientation process to learn our policies and procedures. And every time you're matched with a new client, you'll have an orientation on that client's Custom Care Plan and the specifics of their care. You'll also have continuous training both in-person and through Right at Home University to become the best caregiver possible.
Right at Home University covers a wide range of topics.
Right at Home University is the educational and training division of our CERT Program. This web-based seminar series covers a wide range of topics, including:
- Techniques on providing your clients with the best care possible
- Communication skills to enhance the relationship with your client
- Safety/risk management
- Understanding special care needs for those with specific diseases or disorders
My family [member] has experienced a traumatic injury. I was attempting to do it all by myself and finally reached the point of being overwhelmed. I contacted Right at Home and the Owner of the company was at my house that day! All the little and big things I could not find the time to do are now taken care of. Now I have the assurance that I can leave my home and know that I have an experienced, licensed professional taking care of my family. Always on time, honest, professional, trustworthy, hard working, articulate and caring. I was pleasantly surprised to have Right at Home's Director of Quality Assurance drop by for a visit to make sure I was getting what I needed and in such a manner that was safe and of the highest standard. I feel now that Right at Home is an extension of my family. I trust them. I need them. They are here for me.