About Our Caregivers

Our caregivers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.

Selection

To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before caregivers can become employed with Right at Home and begin caring for clients, every one of them must go through:

  • Reference checks
  • Criminal Background and DMV clearance
  • TB screening
  • Personal interviews
  • Competency testing

Training and Continuing Education

Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured and bonded. Then, each caregiver goes through a comprehensive orientation process that ingrains our policies and procedures. 

Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home.

Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including:

"We have used Right at Home for my mom since 2005. I never worry about her since I know she is with loving caregivers. This is important when I am out of town a large part of the time. They are dependable and communicate immediately to me if there is a problem (ie: unusual behavior on my mom's part) I can phone the office with questions 24/7 and get immediate trun-around on my phone calls. When my mother has issues that I can't understand, I can always reach the nurses who can answer any medical questions. These and many more attributes I probably have missed makes Right at Home the only service for us. The caregivers decorate mom's room, help her with her makeup. On and on it goes."

-Patricia G.

Patricia G.