Our Promises to You
There are several basic business practices that are fundamental with Right at Home:
We are responsive
You or your clients can contact us at any time. A live person is available 24 hours a day, seven days a week, 365 days a year. Your clients are our clients. We both want the best for them at all times.
We are selective
We employ only the best caregivers and then we carefully put the right caregiver with the right client. Once a caregiver and client are matched, we provide an extensive orientation on the client’s needs to the caregiver.
We are flexible
If a family is unsatisfied with a particular caregiver, all it takes is a phone call. We can custom match another caregiver to a client at any time.
We are protected
We carry all of the necessary liability coverage so that all of our clients and their families are fully protected. We’re bonded and insured. And we cover all employer-related expenses, including the security of workers’ compensation.
I have been a very satisfied client since January 2008. The office staff is always pleasant, cooperative and very responsive to my needs (some of which have been unplanned and very last minute). The caregivers are caring, thoughtful and so pleasant. Each goes out of her way to make things pleasant for me. I would not hesitate to recommend Right at Home to anyone!
Virginia F.