Our Brand Promise

Aging isn't easy. Not for the person who is getting older. Not for their family. New challenges arise almost daily. They can easily overwhelm everyone involved. Right at Home cannot make life easy. But we can and do simplify daily living for families in need. 

Make it simple. It is our promise.

Make it simple. From the corporate office to franchise partners to in-home caregivers, we must do everything we can to live our mission for our customers. When we do, we will define the standards of the industry.

Make it simple. For our customers, we do this by keeping a few more promises: 

• We treat you like our neighbors, because you are.
• We listen, because your experience and input help us make it simpler for thousands of families like yours.
• We strive to provide the best experience possible, because you expect nothing less.
• We make doing business with us easy, because you have more important things to worry about.

Make it simple. For our colleagues and coworkers, we do this by making another promise: We make doing business with us as easy for you as you make it for your customer. How? We listen to you. We respond to your needs and suggestions. We reward good ideas.

Make it simple. Sometimes it's not easy, but it's always right. It's who we are. It's what we do. When you're a part of Right at Home, you must commit to delivering these promises to both clients and employees.

Right at Home's staff were very professional, understanding, and helpful with my family; they were willing to go the extra step and to be contacted at all hours. I was amazed how quickly Right at Home was able to get a caregiver in my Grandparents' home and help them immediately. They went through the process of finding a quality caregiver that specifically fit my Grandparents' personality and needs. It was a pretty efficient process all around.

Monica G.