Our Promises to You
There are several basic business practices that are fundamental with Right at Home:
We are responsive
You or your clients can contact us at any time. Care managers are available 24 hours a day, seven days a week, 365 days a year. Your clients are our clients. We both want the best for them at all times.
We are selective
We employ only the best caregivers and then we carefully put the right caregiver with the right client through a precise matching process. Once a caregiver and client are matched, we provide an extensive orientation on the client’s needs to the caregiver.
We are flexible
If a family is unsatisfied with a particular caregiver, all it takes is a phone call. We can custom match another caregiver to a client at any time.
We are protected
We carry all of the necessary liability coverage so that all of our clients and their families are fully protected. We’re bonded and insured. And we cover all employer-related expenses, including the security of workers’ compensation.
It is an honor every day to serve others in their homes and provide them with the type of care that they deserve. Receiving the RightCare Award was another honor. It wouldn't have been possible if not for my clients. I always think of them first. I do my job because I love to do it and not because I expect to receive any gifts or an award. To me the award is just as special as receiving a smiley face from a client, showing their appreciation.
Patricia, 2008 RightCare Award Runner-Up