Our Commitment

Aging is tough for everyone. Your loved one isn't the only person affected by the years, you're feeling the strain as well. Realizing that your family member needs help with daily tasks can be overwhelming and frightening. Who do you talk to? Where do you turn? Right at Home Louisville is here to help. Not only do we provide homecare services, but we can direct you to resources where you can find information and support.

We've compiled a list of Frequently Asked Questions to help you navigate the process of choosing in-home care. If you're looking for more specific information regarding aging or illness, check out our comprehensive Resource Links for national and local organizations to assist you. We're as committed as you are to providing your loved one with the care they deserve, so call us with your questions anytime.

 Right at Home Louisville BBB Business Review

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To Whom It May Concern:

Jeannie’s company provided daily care for my mother for 21 months. Initially, my mother was absolutely opposed to anyone coming into her home. But her opposition faded very quickly, and turned into "I love my caregivers."

I found the Right at Home office staff always immediately accessible at all times. And the office staff served as caregivers when one of the scheduled caregivers had an emergency (e.g. car breakdown, sick child), which occurred occasionally.

In my mother’s case, I’m certain the caregivers put up with a very difficult client. Yet, after the first few months of trying different caregivers, things settled down and two caregivers became my mother’s steady and reliable companions for the remainder of the time my mother remained at home. I and my siblings were astounded at what these caregivers put up with from our mother. Yet, they bonded with her, and were glad to provide her care.

Later on, as my mother’s needs increased, additional caregivers had to be worked into a longer schedule. So, again there was some adjusting of caregivers until a good combination was found, which included the two long-standing caregivers, plus a couple other ladies who also worked well with my mother.

The caregivers maintained the house in very good order, did the grocery shopping, meal preparation, assisted my mother with her activities, and engaged her in activities (e.g. playing simple crossword puzzles) which she enjoyed.

I would recommend Jeannie’s Right at Home services to anyone who needed companion and caregiver services for an aging parent.

Regards, Steve

Steve L, Son.