About Our Caregivers

Our caregivers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.

Selection

To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before caregivers can become employed with Right at Home and begin caring for clients, every one of them must go through:

  • Reference checks (at hire and annually)
  • Background clearance (at hire and annually)
  • Motor vehicle checks (at hire and annually)
  • Drug Testing
  • Personal interviews
  • Competency testing
  • New hire orientation

Training and Continuing Education

Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured and bonded. Then, each caregiver goes through a comprehensive orientation process that ingrains our policies and procedures. 

Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home.

Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including:

Right at Home has provided a continous level of superior, professional companionship service to our 82 year old Mother who is afflicted with several Alzheimers-related medical issues. Through 24/7 supervision, Right at Home thoughtfully selected and assembled a qualified team of caring companions and nurses who have demonstrated an extraordinary committment and compassion often in a challenging environment. Tasked with several responsibilities ranging from grocery shopping, to light house keeping, medical appointments, and personal assistance, Right at Home's caregivers have dramatically improved our Mother's overall socialization, disposition and well-being.

D. Mauch