Right at Home office in Grand Rapids
Our Local Office
Right at Home has provided in-home care and assistance to seniors and disabled adults since 1995. With more than 175 offices nationwide Right at Home is a leader in the home care industry. Richard and Paula Nelson, BSW established their Grand Rapids office in 2007. Paula is an experienced Social Worker and Richard has extensive experience in business management.
Richard and Paula became interested in home care as a result of personal experiences caring for Paula's dad. Like many families today, Paula and her sisters live in different states. “When dad’s ability to care for himself declined there were very few options for care. If we had access to the care that Right at Home provides dad could have remained independent at home longer. “
“Our primary motivation in our business is to help families provide quality care for their loved ones at home where they want to remain. Right at Home gives families peace of mind knowing their love one is being cared for by people they can trust.”
Paula and Richard are passionate about providing service that exceeds their client’s expectations. Developing competent and compassionate caregivers is their #1 priority. Right at Home caregivers are carefully selected with these requirements:
- Prior care experience is required.
- Criminal background checks are done.
- All caregivers must pass a competency test.
- Professional reference and licensing are reviewed.
- All caregivers are trained and supervised by our professional staff.
Professional affiliations
Right at Home is an active member in the National Private Duty Association. The NPDA sets high ethical standards as a requirement of membership. Right at Home is also accredited by the Better Business Bureau of Western Michigan. Right at Home is a Medicaid Waiver service provider to the Area Agency on Aging West Michigan and a member of the West Michigan Council on Aging, the Care Resource Network and the Grand Rapids Area Chamber of Commerce.
Contact information: 616-301-8080
1324 Lake Drive SE, suite 8, Grand Rapids, MI 49506
I was immediately impressed by the warm and friendly atmosphere of the office and by the owner, who was very up-front and real. I felt very at home with her and very at ease. [The caregivers] are not just employees. We are family and a team. We look out for one another, and we look out for the owner as well. She is supportive of our situations and is always there to encourage us to grow in our experience and knowledge.
Angela D.