Who We Are
Right at Home was founded by Allen Hager. For many years, Allen worked in health care as a hospital administrator. While in the hospital environment, he watched patients – especially seniors – leave the facility and return home, but not necessarily return to health. Once home, a lot of his former patients were unable to care for themselves.
Allen knew that with a little help, most of these people could lead healthy, happy lives in their own homes. But he also knew that there were very few companies that offered this kind of help. Allen didn’t just jump in and start a franchising company, however.
First, he talked to dozens of families to understand the different kinds of challenges they faced and what kind of care would help. Then he became a certified nursing assistant so he could experience the needs of people who were still living in their home but who needed some professional assistance.
In 1995, Allen started Right at Home in Omaha, Nebraska. Five years later, he started branching into other regions of the country by carefully selecting franchisees who shared his passion for caring for those in their community.
Right at Home now has more than 175 offices that serve thousands of clients across the United States. We even have operations in the United Kingdom and Brazil.
About Our Local Office
Paula and Richard Nelson
Right at Home
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The Grand Rapids, Michigan office of Right at Home is a locally owned and operated franchise office of Right at Home, Inc., a senior home care and staffing company providing care since 1995. Our mission is to improve the quality of life for those we serve. We do that by providing high quality in-home caregivers to serve you. To achieve our vision we:
¨ Provide dependable, compassionate, insured and bonded caregivers who share the vision of our local Right at Home office ¨ Maintain an ongoing dialogue with our clients’ family members about their individualized care plan ¨ Review each client’s individualized care plan regularly to ensure that our services match our clients’ changing needs ¨ Respond timely to referrals for homecare assistance from healthcare professionals in our community
Our caregivers are available to help with a wide array of homecare needs, including:
¨ Assistance for a loved one who wants to remain at home ¨ Short-term home care after a hospital stay, ¨ Extra care in an assisted living facility, nursing home or during a hospital stay ¨ Respite care to relieve family caregivers ¨ Alzheimer’s care
Our caregivers are motivated to improve your loved ones’ quality of life through assistance with:
¨ Preparing nutritious meals ¨ Medication reminders ¨ Shopping, errands and transportation ¨ Light housekeeping ¨ Hobbies, crafts and other leisure activities ¨ Communicating with family and friends ¨ Assistance with dressing / undressing ¨ Standby assistance with bathing/showering/walking The Grand Rapids office is owned by Richard and Paula Nelson. Richard comes from a successful career in broadcast sales management providing quality service to business clients for the past 26 years. Paula holds a Bachelor’s Degree in Social Work with experience in adoption placement services. The Nelson’s wanted to build a business that encompassed their desire to serve the local community and practice their own family values. Richard and Paula understand the desire of seniors to remain independent in their homes. Their business goal is to offer an affordable, high-quality solution to those that need additional care in their home. Additionally, they want to give the family peace of mind that their loved one is receiving the best care possible.
For more information, call Richard or Paula at 616-301-8080 or email us at paula@rightathomegr.net. You can also visit our website at www.rightathomegr.net. |
It is an honor every day to serve others in their homes and provide them with the type of care that they deserve. Receiving the RightCare Award was another honor. It wouldn't have been possible if not for my clients. I always think of them first. I do my job because I love to do it and not because I expect to receive any gifts or an award. To me the award is just as special as receiving a smiley face from a client, showing their appreciation.
Patricia, 2008 RightCare Award Runner-Up