About Our Caregivers

Our caregivers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.

Selection

To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before caregivers can become employed with Right at Home and begin caring for clients, every one of them must go through:

  • Reference checks
  • Background clearance
  • Personal interviews
  • Competency testing

Training and Continuing Education

Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured and bonded. Then, each caregiver goes through a comprehensive orientation process that ingrains our policies and procedures. 

Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home.

Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including:

Cannot say enough wonderful things about Right at Home. Right at Home was originally hired just to help with medications for my 83 year old father as he was alone in his home in Massachusetts while his four daughters live in Florida. As anyone that has an elderly loved one that lives out of state knows..it's hard to worry from afar. It was a great relief to know that Right at Home was checking on him and keeping in touch with us in Florida. The nurse was trustworthy, caring, kind and just fantastic in every way. Right at Home spent much time on the phone with us to help choose and get him into a rehab facility after he was sick last year, which I always felt was above and beyond. Just recently I was up in Massachusetts with my father because he had developed an infection. My dad refused to go to the hospital and the nurse from Right at Home stayed with us for an extra 4 hours or so until we could finally get the help my father desperately needed at the hospital. Again above and beyond. The Right at Home nurse was like an angel during this stressful time. Five stars is not enough to rate how much Right at Home helped us with our dad.

Mr. Heineman