Privacy Information
Your privacy is important and Right at Home wants you to understand our
practices with respect to gathering information from visitors. Hereinafter, “Right
at Home” refers to Right at Home, Inc., RAH Staffing and any
of its related, affiliated or subsidiary companies, and other related
or linked Right at Home sites (The Website). Right at Home strives
to ensure the privacy and accuracy of your confidential information.
If you are attempting to access the services that Right at Home offers
via The Website, you may be required to provide us with information that
identifies you ("Personal Information"). Personal Information
may include limited financial information or personal contact information
(name, email address, phone numbers, etc.).
If requesting information
on caregiver services, all requests will be held in the strictest of
confidence. Right at Home does not actively
share Personal Information gathered from The Website. We do not sell
any Personal Information to third parties or outside agencies. At our
discretion, we may disclose Personal Information when the law requires
it or in the event we believe it is necessary for the protection of our
legal rights.
No attempt is made to track the activity of individuals
or preserve any information relating to identified users. Activity
information is collected throughout The Website and includes information
on pages accessed, domains, browsers, and operating systems. This information
is used for standard reporting purposes to improve The Website. In
accordance with the Fair Information Practice Principles created by the
FTC, Right at Home makes full disclosure on the use of any personal data
collected at The Website.
Right at Home insures the proper handling of
consumer information to prevent unauthorized access or identity theft.
We do this by taking every reasonable means to insure your information
can not be accessed by anyone except you. All user information sits behind
a firewall. Employees
of Right at Home understand the importance of high levels of security
and discretion in all functions that deal with consumer information.
Contact Information:
If you have any questions about this privacy statement, the practices
of The Website, you may contact:
Right at Home
11949 Q Street - Suite 100
Omaha, NE 68137
Phone: 877.697.7537
Fax: 402.697.0289
email: info@rightathome.net
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS
CAREFULLY BEFORE USING THE WEBSITE By using our Website located at the URL www.rightathome.net and
any other Website provided by Right at Home, Inc. (collectively, this “The
Website”)
or placing an order through Right at Home, Inc. (“we”, “us”,
or “our”), you are indicating your acceptance of the terms,
conditions, agreements and other obligations contained herein and in
our privacy policies and other policies available on The Website (referred
to collectively as the “Terms of Use”). If you do not agree
with any part of the Terms of Use, you must not use The Website. Please
note that the Terms of Use only pertain to your use of The Website
and the information, documents and content on The Website. Additional
terms and conditions may apply to products and services offered by
us on The Website or otherwise. The Terms of Use is the entire agreement
between you and us regarding your use of The Website.
Right at Home, Inc.: Our Services
Right at Home is a franchisor of companies providing homecare for the
care of persons with age-related or physically debilitating needs,
and supplemental staffing for the healthcare industry. The Website
offers information regarding our franchise offering, home care services,
staffing services, and editorial content regarding homecare and staffing.
The
information provided in The Website is not intended to, nor should it
in any way, replace medical consultations with qualified health or
medical professionals to meet your individual health or medical needs,
or those of your loved ones. Any information obtained through The Website,
pertaining to any care matter, is provided without the benefit of a thorough
professional assessment and evaluation and therefore cannot be relied
upon as a professional opinion or a recommended course of action in your
specific situation. Please keep this in mind while making use of The
Website and the information, documents and content provided on The Website.
Modifications to Terms of Use or The Website
Right at Home reserves the right, at any time, without notice, to modify,
alter, update or remove portions of the Terms of Use or The Website without
liability to you or any third party. Please check the Terms of Use from
time to time as your continued use of The Website signifies your acceptance
of any changes, additions or deletions.
Restrictions On Use of The Website and Its Contents
The Website is owned and operated by Right at Home, Inc. All information,
documents and content appearing on The Website, including without limitation
the text, site design, logos, graphics, icons and images, trademarks
and service marks, and copyrighted material, as well as the selection,
assembly and arrangement thereof, are the sole property of Right at Home,
Inc. You agree to use the information, documents and content of The Website
only for your personal use and for no other purpose.
Subject to
the Terms of Use, Right at Home grants you a non-exclusive, non-transferable,
limited right to access, use and display The Website and the information,
documents and content on The Website. We authorize you to download and
print the information, content and documents on The Website solely for
your personal, noncommercial viewing, browsing and shopping purposes.
The authorization of use granted to you in the Terms of Use is not
a transfer of title and your use is subject to the following restrictions:
(1) any other copying, use, modification, reproduction, performance,
display, incorporation into any other Website or other work, mirroring
The Website, framing The Website, or redistribution, retransmission or
publication of any downloaded material is strictly prohibited without
our express written consent; (2) you agree not to change or delete any
copyright, trademark or other proprietary notices from any copy of the
information, content and documents which you download or print from The
Website; (3) you agree not to interrupt or attempt to interrupt, in whole
or in part, the operations of The Website; and (4) you agree not to transfer
the information, content and documents from The Website to any other
person unless you give them the Terms of Use.
Rules of User Conduct
By posting information in or otherwise using any communications service,
chat room, message board, newsgroup, software library or other interactive
service that may be available to you on or through The Website, you agree
that you will not upload, post or otherwise distribute or facilitate
distribution of any content, including without limitation text, communications,
software, images, sounds, data or other information, that:
is unlawful, threatening, abusive, harassing, defamatory, libelous,
deceptive, fraudulent, invasive of another's privacy, tortuous, contains
explicit or graphic descriptions or accounts of sexual acts (including
but not limited to sexual language of a violent or threatening nature
directed at another individual or group of individuals) or otherwise
violates the Terms of Use;
victimizes, harasses, degrades or intimidates an individual or group
of individuals on the basis of religion, gender, sexual orientation,
race, ethnicity, age or disability;
infringes on any patent, trademark, trade secret, copyright, right
of publicity or other proprietary right of ours or any third party;
constitutes unauthorized or unsolicited advertising, junk or bulk
email (also known as "spamming"), chain letters, any other
form of unauthorized solicitation or any form of lottery or gambling;
contains software viruses or any other computer code, files or programs
that are designed or intended to, or actually do, disrupt, damage or
limit the functioning of any software, hardware or telecommunications
equipment or to damage or obtain unauthorized access to any data or
other information of any third party; or
impersonates any person or entity, including any employee or representative
of us.
You agree that you will not misuse or abuse account access and passwords,
and that you are solely responsible for all conduct and transmissions
that take place under your account access and passwords.
Right at Home
generally does not pre-screen, monitor or edit the content posted by
users of communications services, chat rooms, message boards, newsgroups,
software libraries or other interactive services that may be available
on or through The Website. However, we have the right at our sole discretion
to remove any content that, in our judgment, does not comply with the
Terms of Use or is otherwise harmful, objectionable or inaccurate. We
are not responsible for any failure or delay in removing such content.
No Medical Advice or Recommendations
The Website offers information, tools and resources to manage the care
of persons with age-related and physically debilitating needs. Right
at Home does not provide medical advice through The Website or through
any services offered on The Website. We are not a medical referral service
and The Website does not provide medical referrals, or make recommendations
or endorsements for any healthcare providers.
Disclaimers
While Right at Home endeavors to provide the most accurate, up-to-date
information available, the documents, content and information contained
on The Website may, at times, contain technical inaccuracies, typographical
errors, and other errors or mistakes and may be changed or updated without
notice. We cannot guarantee or warrant that the content or other information
provided through The Website will be accurate or up-to-date or that the
procedure for purchasing products and/or services will operate correctly.
In the event any service or product is listed at an incorrect price or
is not actually available due to incorrect supplier information or other
error, we shall have the right to refuse or cancel orders placed for
the products or services listed at the incorrect price or actually unavailable,
regardless of whether your credit card has been charged and the order
has been confirmed. Information on price and availability is subject
to change without notice. We are not responsible for any service interruptions
on The Website or its availability to you.
The Website and the information,
content and documents on The Website are provided by us on an “as-is” basis.
Right at Home makes no representations or warranties of any kind with
respect to any of the products or services sold through The Website and
hereby disclaim any implied warranties with regards thereto. We do not
warrant the accuracy, completeness, currency or reliability of any of
the content, information and documents found on The Website. You acknowledge
that any reliance on any such content, information and documents shall
be at your sole risk.
To the full extent
permissible by applicable law, Right at Home disclaims all representations
and warranties of any kind, express or implied, including, but not limited
to, implied warranties of merchantability and fitness for a particular
purpose, as to the operation of The Website, and the information, content,
and documents included on The Website and we disclaim all representations
and warranties of any kind, express or implied, with regard to title
or ownership of the content, information and documents on The Website.
Limitation of Liability
Right at Home shall not be liable for any damages to or viruses that
may infect your computer equipment or software on account of your use
of The Website. To the full extent permissible under applicable law,
we shall not be liable to you or any other person under any contract,
tort, strict liability or other legal theory for any damages of any
kind relating to the use or attempted use of The Website, its content,
information, documents or links, including, but not limited to, special,
exemplary, indirect, consequential, incidental, or punitive damages
(including but not limited to, lost profits or lost savings).
Links
The Website may contain links to other Websites on the Internet that
are owned and operated by third party vendors and other third parties.
Right at Home is providing these links solely as a convenience. The
appearance of a link does not imply our endorsement of the link or
site, nor are we responsible for the content of any linked site. Links
do not imply that we are affiliated with or associated with, or that
we are legally authorized to use, any trademark, or copyright or other
propriety rights displayed in or accessible through the links, or that
any linked Web site is authorized to use any trademark, trade name,
logo or copyright symbol of ours. You access linked Web sites at your
own risk and it is your responsibility to take all protective measures
to guard against viruses or other destructive elements or programs.
All links to The Website must be approved in writing by Right at Home,
except that we consent to links which only: (1) link via a text only
link containing the name Right at Home or RAH Staffing; (2) the link
points only to www.rightathome.net and
not to deeper pages; (3) the link, when activated by a user, displays
that page as a full-screen in a fully operable and navigable browser
window and not within a “frame” on the linked Web site; and
(4) the link and associated information must not create the appearance
of any affiliation between us and the Web site offering the link to The
Website.
Third-Party Content
Certain content, information and documents from third-party vendors may
be made available as part of The Website. Right at Home does not endorse
or guarantee the accuracy or completeness of this content, information
and documents and all of such content, information and documents are
the sole responsibility and liability of such third-party vendors.
Compliance With Laws
You agree to comply with all applicable laws, statutes, ordinances and
regulations regarding your use of The Website and your purchase of products
or services through The Website. Right at Home may, in our sole discretion,
report actual or perceived violations of law to law enforcement or other
appropriate authorities. If we become aware, through a complaint or otherwise,
of any potential or suspected violation of the Terms of Use, we may (but
are not obligated to) conduct an investigation to determine the nature
and extent of the suspected violation and the appropriate enforcement
action, during which investigation we may suspend services to any person
being investigated and/or remove any material from our servers. You agree
to cooperate fully with any such investigation. You acknowledge that
violations of the Terms of Use could subject you to criminal or civil
penalties.
User Responsibilities, Communications, Feedback, and Submissions
You must be of sufficient legal age and have a valid credit card, with
full authority to use it, to submit an order through The Website. By using
The Website, you represent that you are of sufficient legal age to use
The Website and to create binding legal obligations for any liability you
may incur as a result of your use of The Website. You agree not to use
The Website or any content, information and documents contained on it for
any illegal or inappropriate activities.
Right at Home welcomes your
comments and feedback regarding The Website. All
comments, feedback, ideas, suggestions and other similar submissions
disclosed, submitted or offered to us while using The Website or otherwise
(collectively, “Submissions”) are not confidential and will
become and remain our property. We shall be entitled to use, display,
publish, reproduce, modify, transmit, sublicense, translate and create
derivative works from and distribute these Submissions in any medium
and through any method of distribution, transmission or display for any
purpose whatsoever, commercial or otherwise, without compensation or
any other obligation to the provider of the Submissions.
Collection of Information
Any personally identifiable information you may provide to Right at Home
via The Website is protected solely by the Terms of Use. You hereby agree
that information you send to us via The Website, whether your information
or information you are sending on someone else’s behalf, cannot
be guaranteed to remain entirely confidential and that we may use such
information in conformity with the Terms of Use. By providing us
information via The Website, you are agreeing that we may use any ideas,
concepts, know-how or other information you provide to us via The Website.
You warrant that you will not provide any information or materials to
us via The Website that is defamatory, threatening, obscene, harassing,
or otherwise unlawful, or that incorporates proprietary or confidential
information or yours or of others.
International Use The Website is controlled, operated and administered by Right
at Home from our offices within the United States
of America.
We make no representation that the information, content and
documents on The Website are appropriate or available for use at locations
outside of the United
States and access to the information, content
and documents on The Website from territories where any content
is illegal is prohibited. You may not use The Website or
export the information, content and documents on The Website
in violation of U.S. export
laws and regulations.
Termination of Usage
Right at Home may terminate or suspend your access to all or part of
The Website, without notice, for any conduct that we, in our sole discretion,
believe is disruptive to The Website or is in violation of any applicable
law or the Terms of Use.
Applicable Law
Right at Home controls The Website from our offices within the State of
Nebraska, United States of America. The laws applicable to the interpretation
of these Terms of Use shall be the laws of the State of Nebraska, USA,
without regard to any conflict of law provisions. If any provision within
these Terms of Use is held to be invalid or unenforceable, such provision
shall be struck and all remaining provisions shall be enforced.
Indemnification
You agree to defend and indemnify Right at Home from and against any
claim, cause of action or demand, including without limitation reasonable
legal and accounting fees, brought against us as a result of your wrongful
use of The Website or your use of The Website in violation of the Terms and
Conditions.
Disputes
You agree that any action at law or in equity arising out of or relating
to the Terms of Use or your use of The Website shall be filed only in the
state or federal courts of Douglas County, Nebraska, USA, and that you
hereby consent and submit to the exclusive jurisdiction and venue of
such courts. No action arising under or relating to the Terms of Use
or The Website may be brought by either party more than one year after
the cause of action has accrued.
Privacy Information, Availability and Payment
All prices displayed on The Website are quoted in U.S. dollars. Right at
Home reserves the right without prior notice to discontinue or change
specifications and prices on products and services offered on The Website
without incurring any obligations.
The receipt of an email order confirmation does not constitute the acceptance
of an order. Prior to the acceptance of an order, verification of information,
price and availability may be required.
Notices
“Right at Home” and “RAH Staffing” are our trademarks
and/or service marks. All such trademarks, trade names and service marks are
proprietary to us, and may not be used in connection with any product or service
that is not ours, in any manner that is likely to cause confusion among customers
or in any manner that disparages or discredits us, without our written permission.
All other trademarks, product names and company names and logos are the property
of their respective owners.
How to Contact Us
Please feel free to contact Right at Home to resolve a complaint regarding
any aspect of service relating to The Website.
e-mail:info@rightathome.net Phone: 402.697.7537 U.S. Mail:
Right at Home, Inc.
Attn: Customer Service
11949 Q Street, Suite 100
Omaha, NE 68137