About Our Caregivers

Our caregivers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.

Selection

To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before home health aides can become employed with Right at Home and begin caring for clients, every one of them must go through:

Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured/bonded. Then, each home health aide goes through a comprehensive orientation process that ingrains our policies and procedures.

Training and Continuing Education

Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home. 

Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including:  

My family [member] has experienced a traumatic injury. I was attempting to do it all by myself and finally reached the point of being overwhelmed. I contacted Right at Home and the Owner of the company was at my house that day! All the little and big things I could not find the time to do are now taken care of. Now I have the assurance that I can leave my home and know that I have an experienced, licensed professional taking care of my family. Always on time, honest, professional, trustworthy, hard working, articulate and caring. I was pleasantly surprised to have Right at Home's Director of Quality Assurance drop by for a visit to make sure I was getting what I needed and in such a manner that was safe and of the highest standard. I feel now that Right at Home is an extension of my family. I trust them. I need them. They are here for me.

Anonymous