About Our Caregivers
Our caregivers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.
To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before home health aides can become employed with Right at Home and begin caring for clients, every one of them must go through:
- Reference checks
- Background clearance
- Personal interviews
- Competency testing
Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured and bonded. Then, each home health aide goes through a comprehensive orientation process that ingrains our policies and procedures.
Training and Continuing Education
Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home.
Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including:
- Alzheimer's & Dementia
- Medication Management and Compliance
- Osteoarthritis and Mobility Loss
- Hypertension/Stroke Recovery
- Heart Disease
- Cancer Recovery
We started working with Right at Home about a month ago to provide services for my mother who has Alzheimer's and to provide support to my father (her primary caregiver) six days a week. So far we have had an excellent experience. The caregivers are supportive, caring people and have given my Dad a much deserved break as well as provide knowledgeable care for my Mom. I have also been impressed with the structures and processes put in place to insure that we get consistent, reliable care. Our relationship with Right at Home is still new but we couldn't be happier.