About Our Caregivers

Our caregivers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.

Selection

To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before home health aides can become employed with Right at Home and begin caring for clients, every one of them must go through:

Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured/bonded. Then, each home health aide goes through a comprehensive orientation process that ingrains our policies and procedures.

Training and Continuing Education

Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home. 

Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including:  

I want you to know how much we have enjoyed [caregiver] and what a godsend she has been-very calming-speaks softly-and doesn't let Mom get the best of her. I had to take Mom to the doctor on Monday and [caregiver] went with us. I couldn't have made it without her. Mom is harder to get along with these days which I know is common as health problems worsen but it was really beneficial to have [caregiver] "voice of reason". Mom really responded to her and that took the pressure off of me. Having [caregiver] is such a relief to me.

Julie - Daughter