Our Promises to You
There are several basic business practices that are fundamental with Right at Home:
We are responsive.
You or your clients can contact us at any time. Care managers are available 24 hours a day, seven days a week, 365 days a year. Your clients are our clients. We both want the best for them at all times.
We are selective.
We employ only the best caregivers and then we carefully put the right caregiver with the right client through a precise matching process. Once a caregiver and client are matched, we provide an extensive orientation on the client's needs to the caregiver.
We are flexible.
If a family is unsatisfied with a particular caregiver, all it takes is a phone call. We can custom match another caregiver to a client at any time.
We are protected.
We carry all of the necessary liability coverage so that all of our clients and their families are fully protected. We’re bonded and insured. And we cover all employer-related expenses, including the security of workers’ compensation.
Right at Home has a stellar reputation for providing excellent care and going the extra mile. In fact, we've found that Right at Home's owners and staff are more creative in their approach to care, which results in superb service for our clients.
Kathleen D., RN, BC, CMC, Geriatric Care Manager