Right at Home has the RightCare
Right at Home's RightCare is a comprehensive approach when it comes to home care for seniors and disabled adults. Delivering the RightCare means that our clients receive a wide-range of personalized care from a team of professionals who are committed to our mission – improving the quality of life for those we serve.
The four pillars of RightCare from Right at Home mean that your loved one is cared for by the Right People doing the Right Things the Right Way for the Right Reason(SM).
Our offices are locally owned and operated by people who are passionate about improving the lives of others. We pride ourselves on the rigorous selection process that goes into approving our local office owners. We only work with people who are invested in their communities and believe in a higher standard of care. In most cases our owners have personal experiences of caring for aging loved ones. Dedication, commitment and passion are must-have traits.
That dedication and professionalism attracts office staff and caregivers who are also driven to serve others, thus ensuring that the RightPeople are caring for our clients. We provide continual training and on-the-job supervision including access to Right at Home University, which keeps our employees up-to-date. Additionally, all Caregivers are thoroughly screened and tested before being matched with a client and our owners are bonded and insured. Just like our owners, caregivers also come from diverse and wide-ranging backgrounds. They are mothers, veterans, nursing students, retirees and many others who are motivated by our mission. It’s about getting the RightPeople in the right place at the right time.
We deliver care from A to Z and we do it with excellence. This means that our clients get exactly the services they need, WHEN they need it. We provide clients with a range of home care services, including companion care, personal and skilled care, that are tailored to their needs. Scheduling is flexible and our customer service sets the standard for the industry.
This is HOW we meet our clients’ needs. Building strong relationships with our clients and caregivers is a cornerstone of the RightApproach. Before being matched with a caregiver, our clients will meet with a staffing manager who will learn about their needs and personality. If, for some reason, the first caregiver isn’t a good match, we’ll happily find a more suitable caregiver for you. We are committed to matching each client with the best possible caregiver for their needs as well as developing a customized care plan. As we work with seniors and their families we constantly monitor and assess the care each client receives. We believe in comprehensive supervision of caregivers, continuous communication with clients and the careful matching of client and caregiver.
Our number one priority is to improve the quality of life for those we serve. The Right at Home team embodies this mission from the corporate office all the way through to our local owners, their office staff and the caregivers on the front lines.
We maintain strong support for the Parkinson and Alzheimer’s association, we are thought-leaders in the home care industry and we nurture working relationships with healthcare professionals on a local level. We bring peace of mind to families by providing the highest quality in home care for seniors and disabled adults.
My family [member] has experienced a traumatic injury. I was attempting to do it all by myself and finally reached the point of being overwhelmed. I contacted Right at Home and the Owner of the company was at my house that day! All the little and big things I could not find the time to do are now taken care of. Now I have the assurance that I can leave my home and know that I have an experienced, licensed professional taking care of my family. Always on time, honest, professional, trustworthy, hard working, articulate and caring. I was pleasantly surprised to have Right at Home's Director of Quality Assurance drop by for a visit to make sure I was getting what I needed and in such a manner that was safe and of the highest standard. I feel now that Right at Home is an extension of my family. I trust them. I need them. They are here for me.
- Oct 20, 2016 Read Full Entry »
- Oct 18, 2016 Read Full Entry »