Our Promises to You
There are several basic business practices that are fundamental with Right at Home:
We are responsive
You or your clients can contact us at any time. Care managers are available 24 hours a day, seven days a week, 365 days a year. Your clients are our clients. We both want the best for them at all times.
We are selective
We employ only the best caregivers and then we carefully put the right caregiver with the right client through a precise matching process. Once a caregiver and client are matched, we provide an extensive orientation on the client’s needs to the caregiver.
We are flexible
If a family is unsatisfied with a particular caregiver, all it takes is a phone call. We can custom match another caregiver to a client at any time.
We are protected
We carry all of the necessary liability coverage so that all of our clients and their families are fully protected. We’re bonded and insured. And we cover all employer-related expenses, including the security of workers’ compensation.
I am writing to you as today is my Dad's 87th birthday. We began working with Right at Home a year ago. I remember clearly that the Friday of the first week of service was KY Oaks Day. The Derby was on Saturday.
Thank you so much for the service of the agency to us. It has been challenging at times, but right now, I feel so fortunate. Danielle and Alton give my dad great care and are so very dependable. I'm able to go to my job each day knowing that they will take care of him and that they will call if they have concerns or questions.
Thanks, Jeannie - for Right at Home and the people who serve us. I hope you'll share this with Cindy and others in the agency who are involved. I'm hoping I can write you again on my Dad's 88th birtday. If not, your care of him has been a blessing and godsend.
Linda F., Daughter
Give us a call.
We’re always available to discuss your particular situation and needs. Just call us at the number below. We’re here to help however we can.