Our Promises to You
There are several basic business practices that are fundamental with Right at Home:
We are responsive
You or your clients can contact us at any time. Care managers are available 24 hours a day, seven days a week, 365 days a year. Your clients are our clients. We both want the best for them at all times.
We are selective
We employ only the best caregivers and then we carefully put the right caregiver with the right client through a precise matching process. Once a caregiver and client are matched, we provide an extensive orientation on the client’s needs to the caregiver.
We are flexible
If a family is unsatisfied with a particular caregiver, all it takes is a phone call. We can custom match another caregiver to a client at any time.
We are protected
We carry all of the necessary liability coverage so that all of our clients and their families are fully protected. We’re bonded and insured. And we cover all employer-related expenses, including the security of workers’ compensation.
When I originally called in to ask about services for my mom, Jeannie was very friendly and willing to help. She answered my questions thoroughly and made me feel extremely comfortable with her and with Right at Home.
Lacey came out and talked to us personally about services Right at Home provides, in order to help us choose an agency we trusted to provide sevices for mom . She made us feel every bit as comfortable as Jeannie did. Melinda, mom's caregiver is awesome. We are very pleased with Right at Home.
Trish H., Daughter
Give us a call.
We’re always available to discuss your particular situation and needs. Just call us at the number below. We’re here to help however we can.