Meet The Team
Barbara Madison, R.N., B.S.N. and owner of Right at Home of St. Louis is committed to delivering extraordinary in –home care and assistance to individuals who need help to remain independent at home. She received her degree in nursing at the University of Missouri, Columbia more than 35 years ago and draws on her nursing education and experience to provide the safe, quality care she feels her clients expect and deserve.
Navigating through a long term care need in her own family served to fuel her passion for wanting people to have the safety and security that is so important to those who are receiving care and to their loved ones. While her mother was able to provide most of the care for her father at home, as his Parkinson’s and dementia progressed to his needing almost around-the-clock care, it took a serious toll on her mother’s health and well-being. Had there been a Right at Home nearby, she could have gotten the support and assistance she needed so badly. Barbara feels strongly that care partnership between families and Right at Home of St. Louis can greatly enhance the overall quality of not only receiving care but providing care as well. Creative solutions, open communication, and collaboration are the keys to success when establishing and maintaining excellence in home care services and guides Right at Home of St. Louis in our mission to serve.
“My mother has always been an inspiration to me and I am so grateful to have her as an example of not only how to lovingly care for others but also how to be a guardian for ensuring that the quality of their life be honored always.”
Tracie Stuckey has been with Right at Home of St. Louis over four years and is the Director of Care Coordination. She has extensive prior experience in working with seniors in our community in the areas of private duty as well as hospice and home health and takes a holistic approach to creating the best possible plan for our clients. Tracie never compromises on her promise to provide exemplary care by carefully evaluating the skills, the personality match and the reliability and consistency in the schedule that creates vital peace of mind. From the moment someone calls for information about services, Tracie is focused on listening to the needs of the client and their family and providing the most practical, dignified, secure and affordable solution for them. Empathy and experience help her create an appropriate and goal-oriented path even when our services may not be a viable option - it is the client’s best interest that is her number one priority. Working for Right at Home of St. Louis has allowed Tracie to assist families with difficult choices and follow clients through the continuum of care by monitoring the client closely and adapting care on an ongoing basis as care needs emerge and change. Tracie can be reached at tracie@rahstl.com or by calling 314-567-5545.
Mary Ann Wiegers, R.N. is our Clinical Nurse Coordinator and oversees the care we provide to our clients to ensure that the highest standard of quality is maintained. She believes that home care assistance not only makes it possible for people to remain at home safely (other than use residential or institutional based nursing care), but can also be an integral component of the post-hospitalization recovery process. As a nurse, Mary Ann brings her expertise in hands-on care and her experiences with a wide variety of patient populations to Right at Home of St. Louis where she is inspired to make a difference in the lives of others as they navigate through receiving assistance at home – often for the first time. Mary Ann personally visits all of our clients and develops comprehensive, customized, and innovative care plans that allow our clients and caregivers to work together to meet the client’s goals. She then monitors the effectiveness of the care plan at regular intervals and revises it whenever needed to keep it useful and relevant. She is the go-to person for field training for families and caregivers and provides intermittent nursing duties of medication management and skilled procedures for many of our clients. Mary Ann can be reached at maryann@rahstl.com or by calling 314-567-5545.
Mindy Valenti has been with Right at Home of St. Louis over 6 years and is not only our Office Manager but also oversees the Philips Lifeline Program. In her accountability as office manager, Mindy wears many hats and contributes to the smooth operation of the day to day aspects of running a successful business. She is responsible for the accuracy and integrity of all billing and payroll functions and has earned the admiration and respect of our clients and caregivers for her unrelenting attention to detail. Between her duties for payroll and billing, accounts receivable and accounts payable, Mindy also contributes daily to the care we provide for others. Whether it is helping someone who has called to inquire about services, initiating service with a Philips Lifeline subscriber or handling a question about long term care insurance Mindy always has time to connect with people so that they know they are important to her and to Right at Home of St. Louis. She can be reached at mindy@rahstl.com or by calling 314-567-5545.
Joan Bretthauer is a Client Relations Manager and has been in the community representing Right at Home of St. Louis for four years. She earned a Master’s Degree in Corporate and Industrial Communications after completing a Bachelor’s Degree in Mass Communications from Lindenwood University. She enjoys establishing and maintaining relationships with our referral sources at hospitals, skilled nursing facilities, rehabilitation units, home health and hospice companies as well as assisted and independent living residences. She is diligent about establishing mutually beneficial relationships with other quality service providers so that we can work together to meet the needs of seniors in our community. Joan is passionate about hospice services and proudly serves as a board member of the Gateway Alliance for Compassionate Healthcare at the End of Life and also serves as a hospice volunteer in her free time. Joan can be reached at joan@rahstl.com or by calling 314-567-5545.
Meghan Schmitz is a Client Relations Manager and joined Right at Home St. Louis in September 2011. She is responsible for the marketing and sales development of South, Jefferson and Franklin Counties. With over 10 years of sales and marketing, communications and public relations experience, she is noted for building excellent relationships and thoroughly enjoys making a difference in providing excellent care for the aging. Although new to the senior services community, Meghan has already fallen in love with the opportunity to make a difference in people’s lives in such a meaningful way. She recognizes that providing extraordinary customer service to our referral sources speaks volumes about our commitment to providing extraordinary care to our clients and demonstrates our mission statement in action. Meghan can be reached at meghan@rahstl.com or by calling 314-567-5545.
Lorie Merseal is a certified nurse assistant who serves as the Human Resources Manager and is responsible for overseeing the recruiting and screening of our amazing caregiver staff. She has worked in the medical field, mostly with seniors, for the last 17 years and is nearing completion of her degree in Computer Information Systems. Her organizational and technical skills are excellent and she has been instrumental in implementing programs that enhance our efficiency and productivity. Lorie leaves no stone unturned to ensure that we are properly qualifying and screening our caregivers and certified nurse assistants so that our clients can have 100% confidence that the caregiver coming to their home is competent, reliable and trustworthy. Lorie can be reached at lorie@rahstl.com or by calling 314-567-5545.
Brenda Hawkins is the Employee Relations Manager and brings a very special insight to selecting and orienting the very special caregivers on the Right at Home of St. Louis team. Brenda has over 20 years of experience in the caregiving field herself and is the ultimate example of customer service. She is well-equipped with first-hand knowledge of what it takes to be the very best and she is vigilant about looking for men and women who share her passion for looking at ways to “go the extra mile” every day, not just once in a while. Brenda also participates in our caregiver appreciation programs and facilitates caregiver continuing education opportunities along with the nurses, through our Right at Home University Program. Brenda can be reached at brenda@rahstl.com or by calling 314-567-5545.
Lucretia Brown is a certified nurse assistant who serves as both an after-hours and office care coordinator. Lucretia has years of experience both as a caregiver and a care coordinator. She has compassion and dedication to both the clients and caregivers and works diligently to make sure that Right at Home of St. Louis delivers on its mission to “improve the quality of life to those we serve.” Lucretia can be reached at lucretia@rahstl.com or by calling 314-567-5545.
The caregivers that Right at Home employs do not see this as a job, but as a wonderful opportunity to improve or enhance the quality of life for the people they care for. This distinguishes them from other agencies.
Barbara G., Director of Marketing & Development at Assisted Living Facility