About Our Caregivers

Our caregivers want more than a job. They want to make a difference in the lives of those in their care. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.

Selection

To ensure that the people we employ meet our high standards, we have a rigorous selection process. Before caregivers can become employed with Right at Home and begin caring for clients, every one of them must go through:

  • Reference checks
  • Background clearance
  • Personal interviews
  • Competency testing

Training and Continuing Education

Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured and bonded. Then, each caregiver goes through a comprehensive orientation process that ingrains our home care policies and procedures. 

Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home.

Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific elder care situations, including:

"Dear Barb, I am writing this letter to express my gratitude to you, your company, and most of all, to Glenda and Belinda for taking such great care of my parents. On the evening we first met and you spoke with my husband, my parents, and me in my mother's hospital room, I had such an overwhelming feeling that we found a "just right" fit for our family's needs with you and Right at Home. My gut feeling that evening has proved to be so true"  

Cheryl M.