Right at Home Alameda County

"Our mother turned to Right at Home when the need arose for her to have professional support present in her apartment 24 hours a day due to the risk of her falling and her gradually diminishing abilities to conduct the essential activities of daily life. My sister and I were concerned about allowing someone into my mother’s home. Over time, we grew and remained greatly satisfied with RAH services. The employees who visited my mother were each kind and caring. Them being present became a basis for us to relax somewhat, knowing there was care for our mother. RAH office staff members were actively aware of the services provided on a shift-by-shift basis. With holidays and other special events, RAH staff was as close as the phone and were always available as needed to support our mother as my sister and I crafted the best program of professional coverage possible."

"I like how they are very personable and they take an interest in you and they try to match the caregiver with the person. They always want to provide you with someone that is compatible. They are generally younger people, but my husband and I both used to be teachers so we like that, and they like doing things for us. It depends on the person. They are not all the same, but all in all we are quite satisfied. Fortunately we get to form relationships with them. They (office staff) are fantastic. It is a difficult job to line people up and match them to clients. They do a fantastic job, and they communicate with me about my satisfaction with the caregivers. They are matched well. We are not bedridden, and they are really responsible."

"We had actually spoken to a couple of other companies and Right at Home seemed to be the most personalized and best fit our needs. The care has been superb. It is not just clinically correct, it is also loving! My grandma is happy and very excited when she sees her caregiver. In fact, right now they are playing cards. This has freed us up to be able to do other things, and it is magnificent! The caregiver has great coping mechanisms for all of my grandmother's idiosyncrasies. She has great skills in bathing and dressing and has great initiative. They (office staff) are very responsive if we have any questions or need to add any hours. They are nice with the family and they are able to relate to Viola's culture."