Meet Our Team
(From Left to Right: Sara Madson - Care Manager, Heather Fraid - Care Manager/HR Coordinator, Patty Hietpas - Owner, Allison VandenHogen - Scheduling Coordinator)
Welcome!! We are pleased to introduce our locally operated and family owned Right At Home office located in Appleton, covering much of Northeast Wisconsin.
When our trained caregivers help with quality of life, it's not uncommon to see that the entire family feels the results of our care.
At Right at Home Appleton our mission is to improve the quality of life for those we serve.
Natlie said that his walking has actually gotten better since we have been there, believes that it is largely due to the girls getting him up and having him move around when they are there. She has notices that Philip has become more verbal, social and outgoing since we have been there- he even went out for a haircut, said that they cant thank us enough for everything we have done for Philip and their family. Since his house is kept clean now, his mom visits more often, and everyone sleeps better at night.
Meet Patty, Owner of Right at Home Appleton
Choosing care for a loved one is a deeply personal decision and we understand you want to know who will be caring for your loved one. Meet Patty Hietpas, owner of Right at Home Appleton. Patty visits about her commitment to providing quality in home care for your loved one.
Tref and Patty have lived in Northeast Wisconsin for most of their lives and have three sons – Connor, Logan, and Korey. Tref and Patty are both graduates of University of Wisconsin-Madison, and bring business and personal experience to effectively operate the local Right At Home franchise office. Patty has a degree in Communications, as well as a diverse array of experiences in marketing and sales, followed by service in public education. Tref adds 20 plus years of operations management experience in the logistics & distribution industry, managing multiple facilities with a focus on customer service, quality assurance, project management, and continuous improvement initiatives.
As owners of a Right at Home franchise serving Appleton, Green Bay, the Fox Cities, and much of Northeast Wisconsin we are committed to delivering quality care and assistance to those we serve.
Right at Home Inc. is a home care and staffing company which has been providing care since 1995. Our mission is "to improve the quality of life for those we serve". We do that by providing high quality in-home caregivers to serve the needs of loved ones who wish to remain as independent as possible. We provide support and respite for family caregivers, as well as the non-medical support needed to help adults live on their own when family care giving is not possible.
Tref: “Our greatest inspiration in opening a local Right At Home franchise is a desire to give back to the community while making a difference in the lives of the people we serve. With the aging baby boom population and an increasing need for long term care, people need caregivers who are passionate about what they do, are well trained and supervised."
Patty: “I want to inspire, train, and support the caregivers we employ. I hope to help people understand that many quality of life issues can be met “right at home”. Moreover, I hope to offer support and understanding from my personal experiences in a challenging care giving family role, through which I’ve become an advocate for education and life skills.”
Patty continued, “My personal experience in caring began when I was young, providing respite to my Grandfather, while my Grandmother was battling cancer. I distinctly remember finding Grandma on the floor without her oxygen. It is one of the reasons we specifically explored ways to make a positive impact in our community with a business like Right At Home.”
We are excited and grateful for the opportunity to contribute to the families of our community in such a profound way, and at a time when they are reaching out for help. We are committed to delivering the highest quality experience, and one that best fits the individual needs of each person we serve. We look forward to working with, supporting your activities of daily living, and being a resource you can trust.
Patty & Tref