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A caregiver opening the door of an old blue truck before helping his client into the passenger seat. A caregiver opening the door of an old blue truck before helping his client into the passenger seat.

About Us

It doesn’t matter if you’re here because you’re looking for help living independently, or if you want to make sure someone you love has the support they need to stay in their home. We believe there’s more to caring for people than just providing in-home assistance. You deserve a care partner that understands the course of your journey and will help navigate the road ahead. Whether it’s preparing a meal or providing 24-hour care, we will be there for you.

Exceptional service is something we never compromise on. With decades of experience in providing integral care in their communities, our professional teams will ensure that your safety and well-being come first.

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Our People

Our local owners and their professional teams have roots in their communities, but they also receive continuous support from Right at Home leadership on training and how to implement best practices to ensure they’re able to deliver exceptional care every day. Decades of management and health care experience are woven into the care we provide to families and loved ones. Meet the experts who help make it happen.
Meet our team
Patty and Tref Hietpas Patty and Tref Hietpas

We are committed to providing quality care

Client Satisfaction is one of the pillars of our business, and why we are in business! We are serving mainly the client, providing for needs, that our client can no longer do themselves, but we also serving the family of the client. When we provide the care needs, the clients’ family has a chance to be the family, rather than the caregivers. We also try to provide some resources for the family, and ways we can share information to make things a bit easier for them. 

Right at Home Appleton/ Green Bay provides a great deal of resources by having a specific Care Manager for each client, for attention, support, and teaching. The Care Managers are in regular contact with the clients, their caregivers, and sometimes the families, to assure attention and care. Our Scheduling Coordinator does “Friday Calls” to each of the clients, checking in with them, saying “Hello” from her and the office, and seeing how their days are going. Additionally, we also have client surveys being done by HomeCare Pulse, to get direct feedback in a survey form, to learn things we may not have uncovered, and to provide that feedback to our company on a monthly basis.

Female Caregiver with Female Client Female Caregiver with Female Client
A female care worker smiling in the background. In the foreground is an elderly female patient smiling back.
A female care worker smiling in the background. In the foreground is an elderly female patient smiling back.

Read what our clients have to say

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"Believe me, I would recommend you, 2000%! Teresa was awesome; she was a God-send! Teresa is just a dream!"
Barbara

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"She notices things I need to have done and she goes ahead and does them. We sit down and do cards or work a puzzle. She gives me a hug when we leave."
Corrine

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"Paul was a rock start this weekend! He stayed by my mom’s side all night."
Faith

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"They contribute to the overall quality of life. They do the things that I need them to do so I don't have to worry about them because I can't do them. They help me in and out of the shower and to dress or undress."
Frank

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"Right at Home office staff helps me by always having someone here to help me with my husband's care. I wouldn't be able to do it with out them."
Gene

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"Our caregiver makes care and the individual her top priority. She is very friendly, courteous, intuitive, and she enlists changes without making it overwhelming for my dad."
James

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"The caregiver from Right at Home helps with laundry and last week she hung up my Christmas wreath. She will help with the vacuuming and other things."
Lanore

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"They are on time and take care of my mom's needs. It is keeping my mom alive, and it is well worth it."
Marge

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"Thank you again, and all of the RAH caregivers, who have been involved in Joe’s care, as well as for your prompt attention to our needs and the quality and professional service you have provided. Take care."
Right at Home Appleton Client

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"I like all of the girls that come here. You couldn’t have picked a better group of girls. Eddie especially likes Deb. He asked when she is coming again."
Theresa

Our Mission

Put simply, our mission is to improve the quality of life for those we serve. Of course, we recognize that everyone’s idea of “quality of life” is different, which is why it’s so important to us to make you an active part of your own care plan. We want you to be in the driver’s seat regardless of any limitations or challenges you’re facing.

Most of all, we believe aging isn’t just about staying healthy, safe and independent. It’s also about living well.

A client listening intently to her caregiver as they talk over coffee. A client listening intently to her caregiver as they talk over coffee.
Our Founder, Allen Hager. Our Founder, Allen Hager.

Our History

During his years working as a hospital administrator, our founder Allen Hager watched many patients, especially seniors, leave the hospital and return home. But they did not necessarily return to health. Allen found that, once at home, a lot of his former patients were unable to care for themselves. He knew that with a little help, most of these people could lead healthy, happy lives in their homes. This became the idea for Right at Home.

After talking to dozens of families about the challenges they faced and what kinds of care would help, he became a certified nursing assistant to experience firsthand the needs of people who required professional assistance to continue living at home.

Today, with the help of Allen’s insights, Right at Home has grown to over 600 locations that serve tens of thousands of clients across the U.S. and around the world.

Our Philanthropy

Globally, an estimated 70 million people with disabilities have no access to a wheelchair. Those who cannot walk must crawl or be carried to their destination. In collaboration with a network of like-minded partners, Free Wheelchair Mission has distributed more than 1 million wheelchairs to people with disabilities in 93 developing countries around the world, providing renewed dignity, independence and hope through the gift of mobility, at no cost to the recipient.

As an organization, our work with Free Wheelchair Mission began in 2016 as we looked for a partner that would help us further our mission of improving lives worldwide. To date, our team’s efforts have raised more than $400,000 that has funded over 5,000 wheelchairs, which were distributed through life-changing Vision Trips to Vietnam, Ecuador and Costa Rica.

A number of caregivers praying with an Ecuadorian woman in a wheelchair.
A caregiver hugs a Vietnamese recipient of the Free Wheelchair Mission.
A number of caregivers praying with an Ecuadorian woman in a wheelchair.
A caregiver hugs a Vietnamese recipient of the Free Wheelchair Mission.

Our Preferred Partnerships

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Resort Lifestyle Communities
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