Round Rock, TX
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Published By Mackenzie Kelly on May 14, 2018

Here’s Why State Licensing is a Must-Have

When your loved one is aging or in need of home care due to an illness or disability, there are plenty of options. Some of these include group living facilities, nursing homes, and in-home care. If you’re reading this blog post, it’s probably because you’re considering enlisting the help of a home care specialist to help provide assistance for your loved one in the comfort of either your home or their home. No matter which form of home care you’re interested in, there’s one huge thing that you should look for: your home care provider should be licensed with the Texas Health and Human Services Commission formerly known as the State of Texas Department of Aging and Disability Services(DADS).

While it might seem like good sense that anyone calling themselves a home care provider be licensed with the Texas Health and Human Services Commission, the truth is that not every home care company is licensed. At Right at Home, we take client care seriously, and we strive to do everything we can to take our professionalism to the next level. While we provide non-medical care for our clients, we are considered a home and community support service agency (HCSSA), and we are required to be licensed. Any reputable home care company should be licensed with the state. If they aren’t, then it would be foolish to entrust the care of your loved one to them.

Why wouldn’t a HCSSA get licensed?

That’s a great question. The licensing process is rigorous. It helps to separate out those who are doing in-home care are doing it the right way. For example, HCSSAs are required to undergo computer-based training, submit proper documentation, pay a licensing fee, and get final approval from the state of Texas. On one hand, it’s a lot for a company to have to do in addition to everything else they have to do to maintain themselves. On the other hand, it’s a hallmark of a professional organization doing what it needs to do to prove themselves as trustworthy to the state, the community, and its clients.

Right at Home is licensed, and we’ve gone through three audits with the Texas Health and Human Services Commission. Each time, we passed with flying colors. We’re exceptionally proud to offer that token of our professionalism and expertise to our clients and their families! If at any time you would like to see this documentation, we would be more than happy to provide it to you. In the meantime, here is our most recent survey from March 8, 2018.

DADS Survey March 2018

Another word of advice when seeking home care for your loved one: find one with employees. Yes, home care companies have workers, but there are differences. Some home care companies use contractors, and the companies don’t have as much control over their techniques and abilities. At Right at Home, we’ve got vetted employees who’ve gone through training for their roles. We also have liability insurance and workers compensation.

The Bottom Line

Not all home care companies are created equal. Choose wisely by researching and verifying areas such as licensing, nature of the staff, and more. Should you need any assistance in choosing a home care agency for your loved one, feel free to give us a call. We'd be more than happy to explain the process and give you questions that would be helpful to ask other agencies.

DADS Survey


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