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A caregiver in blue smiles at his client. A caregiver in blue smiles at his client.

Our People

Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey.

These are the people who work to bring you and your loved ones the highest caliber of in‑home care.

Meet Our Team

Vladimir Zarkhin, President

vladimirLong-time resident of the Greater Boston area, Vladimir has many years of successful professional experience in management, college teaching and entrepreneurship both overseas and in the United States. He holds a Master of Science degree from Boston University.

Vladimir and his wife Elena founded the company back in November of 2002, and in January of 2003 Right At Home Boston Metro West was opened for business with the mission to improve the quality of life for those we serve. Since then, Vladimir has been leading the company to continue perfecting on its mission and core values. He and Elena are members of the prestigious Right At Home President’s Circle since its establishment. In the past Vladimir served on the Private Duty Committee of the Home Care Aide Council and chaired the Massachusetts Chapter of the Home Care Association of America. As a corporate partner, he actively participates in the Aging Life Care Association. At present Vladimir serves as an elected member on Strategic Leadership Council of Right At Home.

Vladimir lives with his wife and their son in the Greater Boston Area and enjoys nature, art and travel when time allows. He also cherishes his past experiences of private pilot training in a Cessna 172.

Sara Miller, RN, VP Operations

saraSara graduated with a Degree in Journalism from the University of Nebraska. She later obtained her Associate Degree in Nursing from the Massachusetts Bay Community College. She joined Right at Home of Metro West as Clinical Director. As a Registered Nurse, she conducts assessments and makes recommendations to clients and their families, then designs custom care plans to meet the needs of clients.

“My goal is to help seniors age in place. Assessing the safety of their homes and building custom care plans that are tailored to their needs are my job. The care plans are also reviewed on a regular basis so I can update them to meet the changing needs of our seniors,” said Sara. “Continual education and community outreach are both very important to caregivers and professionals in the senior care industry. Another part of my job includes developing training materials and presentations, giving presentations and offering senior care resources to the local community.”

Sara grew up on a farm in Nebraska. She began her career in publishing and public relations. But she has always made it her mission to learn about geriatrics and memory impairment care in particular. In 2004, she completed her Associate Degree in Nursing and eventually made a career transition into healthcare.

“As a nurse, I’ve worked night shift in a very busy hospital on a medical/surgical floor. I have also worked in an assisted living facility and spent many years as the Assistant Director of an adult day program specializing in care of seniors with memory impairment,” said Sara. “I take every opportunity to educate myself so I can be a resource to our clients, their families, caregivers and staff members in our office.”

Bob DePeron, Director, Community Outreach

bob deperonBob DePeron is a longtime resident of Boston. He graduated from Bentley University with a Degree in Marketing and Management and began his career working in database marketing. His marketing career spans across multiple industries including publishing, non-profits, and higher education.

Bob joined Right at Home of Boston Metro West in 2010 as the Director of Community Outreach. “It wasn’t part of my life plan to enter the health-care industry but I am glad that I did. It sounds corny but I love helping people in any way I can and at Right at Home I can do that every single day,” said Bob.

Day-to-day responsibilities of Bob include building and strengthening partnerships with a number of care service providers, coordinating educational events for healthcare professionals as well as residents of the local community, performing home visits to clients, and developing marketing strategies and materials.

Bob resides in Ashland with his wife, two sons and their Nonna (grandmother). He is very proud of his sons – one in college and the other enjoying a successful sports career in high school. He spends his time off with his family traveling, boating, fishing, and going to the beach in summer.

Susan McManus, Manager, Client Services

susanSusan was born and raised in the Boston area and spent a brief time in Green Bay, Wisconsin. While there she professed to be a Packer fan, but in her heart she was always a true New England fan! After graduating from UMass Amherst, she began her career in advertising and the when she started a family, she was fortunate to be able to be a stay at home mom in order to raise three boys in Metro West. There were plenty of days spent on either a baseball, lacrosse, football field or basketball court!

Once they launched, she pursued a career in retail management before joining Right at Home in March of 2016 as the Human Resource Manager. Her primary responsibilities were to recruit, hire and train caregiver’s to be placed in senior’s homes. Because of this, she developed trusting relationships with the vast pool of caregiver’s which will be beneficial in her current role as Manager of Client Services which she started in July, 2018. In this role, she is responsible for the exceptional client experience that Right at Home is known for and very proud of. She strives to create a positive client experience at every level of service, from the initial phone call, client assessment, caregiver selection and service from beginning to end.

While not in the office, Susan enjoys travelling, spending time with her three boys, now young men, and cannot wait to get out on the golf course in nice weather. Oh, she also has a very cute, cuddly, beagle/jack russell mix named Cassidy!

Mia Shvarts, Sr. Staffing Coordinator

miaMia has been with Right at Home since late 2015 and her primary role is scheduling. She manages intake information and caregiver schedules, as well as liaises with referral sources.

“When families request service for their loved ones, they want to make sure that we send knowledgeable caregivers to take good care of the elderly. My job is to select the right caregiver with specific skills to execute a client’s care plan. I don’t believe in the word impossible!”

Before Right at Home, Mia spent seven years working in the Cardiology Department at Beth Israel Deaconess Medical Center and four years in the home health care industry. Mia has a teenage daughter and a dog that keeps them busy. She also loves painting during her free time.

Max Ribeiro, Staffing Coordinator

max-photo-resizeMax is originally from Brazil and came to the U.S at age eleven. He has worked in healthcare for over ten years and has seen first-hand the challenges and benefits of direct patient care, and the importance of quality caregiving and care coordination.

Before joining Right at Home Boston Metro West, Max worked for many years at a different homecare company, and most recently, in hospice care, where he coordinated services and staff, while supporting many families and patients during such critical and delicate times.

Despite his experience and background in healthcare, Max has a high interest in our legal and criminal system, and holds a Bachelor of Science in Criminal Justice and Criminology; however, he plans on pursuing a second degree in Nursing in the future.

During his free time, Max enjoys spending time in nature, and is often getting lost in his favorite state park in Ashland. He enjoys swimming in lakes, traveling, craft brewed beer, and spending time with family and friends. 

Jessica Belfer, Manager, Human Resources

Jessica BelferJessica was born and raised in the Boston area. After considering many different majors while she attended college at Westfield State University, she graduated with a BA in English, and a minor in Psychology with a capstone project that focused on Applied Behavior Analysis. Directly out of school, this led Jessica to begin her career working with adults with disabilities. She later transitioned to a successful retail management career and worked as a hiring manager for many years. This career path led her to receive her SHRM-CP certificate and focus her work on the field of Human Resources.

“No matter what I have done, I have always been fascinated by, and enjoy working with, people.” Now at Right at Home, Jessica uses her passion for people to work with potential Caregiver’s in the hiring and recruiting process. “I love working with our group of caregiver’s, applicants, clients, and office staff. Everyone has a unique background and has a different perspective to bring to the table.”

When there is free time, Jessica, and her husband, love to spend time together with their golden retriever, Baker, who has deemed himself the town greeter and loves to meet everyone he passes by. She loves to go to the beach, host game nights for her friends at her home in Canton, and relax with a good book.

Award Winning Home Care

2021 | 2022 | 2023

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(617) 597-1500

Our Core Values

right at home office staff posing for a picture after a meeting right at home office staff posing for a picture after a meeting
Be a Team Player
Caregiving is a team effort. Our internal team consists of professional caregivers and management, on a mission together to deliver a superb experience to our clients, helping and supporting each other at all times. Our extended team includes other professionals delivering care to our clients, family members and trusted advisors. Plus, our clients are also part of the team!
Female caregiver standing behind a female in a wheelchair Female caregiver standing behind a female in a wheelchair
Deliver Competent Service on All Levels
Our agency has multiple layers of varying responsibilities that merge together to provide an all-around excellent experience for those we serve.

Each person is significant and if one fails it is difficult to succeed – we are reliant on each other to deliver competent services to our clients and each other.
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Support Positive Growth in Each Other
We promote a positive growth mindset by acknowledging, embracing, and learning through challenges together. We support each other through coaching and create breakthroughs out of breakdowns.
Female caregiver and senior female hugging while facing camera Female caregiver and senior female hugging while facing camera
Attention to Detail is Huge
While our ultimate goal is improving the quality of life for those we serve, we know it’s the small things that promote positive steps forward and prevent steps back. It is the small things that often matter most. We see attention to detail in all areas as the hallmark of professionalism, passion, and reliability.
one male and two females standing together in a training room having a conversation one male and two females standing together in a training room having a conversation
Time is the Essence of What We Do
Being there when needed, responding quickly to urgent situations, the needs of our clients, and their families and trusted advisors - all of these are critical to our mission. Often we may act as the first caregiving responder, 24/7, every day. Being timely and prompt in all facets of our work, and especially when delay is not an option, is the essence of our operations.
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Speak Openly with Respect and Without Fear
Our company is a learning organization on the road of continual improvement. To thrive on that road we have created a culture of open, honest and respectful communication. We are always listening to our staff and those who we serve. That is how we grow and succeed.
female caregiver with male senior female caregiver with male senior
Do What You Commit to Doing
Commitment is much less a matter of making a verbal pledge to quality services and more about demonstrating daily behaviors that evidence the solidity and legitimacy of that pledge. As a team internally and externally we work together to build trusting relationships among one another and those we serve.
staff of right at home boston metro west in a brainstorm conference staff of right at home boston metro west in a brainstorm conference
Challenge Status Quo and Embrace New Ideas
We strive for creativity and innovation by actively seeking direct feedback and encouraging new and better ways of doing things. The role and voice of each employee greatly matters, and having an open mind and positive attitude toward change throughout keeps us proactive in making strides towards continuous improvement.

Committed to Providing Quality Home Care

Client Satisfaction is what we strive for daily in our business. We provide our clients and their families with the in-home support they need so that their loved ones can age in place. In today’s faced paced society it is not always possible for family members to provide the amount of care your loved one needs. Our professional care staff can work with you to develop the exact care plan your situation requires. We celebrate our caregivers that go above and beyond in helping us meet our mission of improving the quality of life for those we serve.

Meet our Champion of the Month

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