Meet Our Compassionate & Experienced Home Care Team
As you decide on a company to provide care for your senior family member, one of the most important factors to consider is who is managing their care. We are tremendously proud of our exceptional team and their continual dedication and commitment to improving the quality of life for those we serve. For over 18 years we have dedicated ourselves to making a difference in our community, in the lives of seniors, and in the lives of families each day and will continue to do so.
Our CareTeam Nurses: Ioana, Brenda and Janessa
Brenda Forster, RN, Director of Nursing
Brenda Forster aspired to become a nurse at a young age. At 22, Her first childbirth experience motivated her to pursue the dream. “I was scared and in a lot of pain when in labor with my first daughter. A young nurse just a little older than me stayed by my side throughout her entire shift—checking on me and providing everything I need. She had the kindest personality and inspired me to offer the same compassionate care towards others,” says Forster.
“I started going to school to become a medical assistant. While in school, my cousin Jackie became ill with liver cancer. We were both 24 at the time. He passed away a year later. I was devastated, and wanted to be able to help others even more,” says Forster. “I wrote a story about Jackie, and that became my application essay to Lawrence Memorial / Regis College Nursing Program.” Forster graduated from the college in 1993 with an Associates Degree of Science in Nursing.
Forster started her career working as a supervisory nurse. She joined Right at Home Boston and North in 2009 and was promoted to become the Director of Nursing two years later. Forster divides her time working between the Right at Home offices in Boston North, Salem Marblehead, and Haverhill. “No two days are alike. I may be in the office one day and on the road the next day,” says Forster.
As the Director of Nursing, she is responsible for managing the schedules of Right at Home’s registered nurse team, performing assessments and supervisory visits, managing client cases (both private and state ones), providing orientation and training programs—such as Hospice Care and Geriatric Psychology Training--for caregivers, as well as helping clients and their families. “I enjoy working with clients in their own homes, where they truly want to be.”
An East Boston native, Forster currently resides in North Shore with her family. She enjoys spending time with her family, friends, and her grandson when she’s not at work. Binge-watching TV series, reading good books, taking walks, going to concerts and listening to music are all her favorite pastimes.
Claudia Kassab, Director of Financal Operations
Claudia Kassab joined our team in September 2016. Claudia comes to us with more than 20 years experience in business in sales, finance, accounting and general administration. Furthermore, she has the knowledge in the import-export business. One of her greatest assets is that she is very detail oriented with strong decision-making skills.
Claudia is a finance and accounting professional that has brought her talents and abilities to help further the development of the organization and the community it serves. She is an excellent problem solver and has demonstrated a great capacity for understanding and analyzing a wide range of organizational development issues, from human resources to customer service to government contracting, as well as planning and development. She is good-natured, reliable, and respected by her peers. Claudia is a hardworking and trustworthy individual with a very strong and dependable work ethic that has motivated her to do all that she can to improve herself, family, the greater community.
Claudia is a graduate of Cambridge College and received a master’s Degree in leadership in 2014. In addition, she is fluent in Spanish, English and in Arabic. She currently resides in Marblehead, MA with her spouse. Before coming to our agency, she worked as a Real Estate Agent while raising her two children. Overall, she demonstrates an entrepreneur spirit with the all the knowledge, tools and experience to best serve our clients and families, CareTeam members and office staff with respect, loyalty and dignity.
Ioana Coltea, RN, Nurse Supervisor
Ioana Coltea, RN has been a homecare nurse for Right at Home since 2014. Before working as a Registered Nurse, Ioana worked as a Certified Nursing Assistant (CNA) with our agency while going to school full time to obtain her Bachelors of Science in Nursing degree from Salem State University. She has always had a passion for helping others and has been drawn to the healthcare field.
As the Nurse Supervisor for the Boston North office, Ioana performs supervisory visits and clinical assessments, quality control checks with clients and caregivers weekly and oversees the nursing services inclusing wound care and medication management.
Prior to working with Right at Home, Ioana was a trauma nurse in Romania, her home country, and in Germany for over ten years. In addition to working in the hospital field, she also worked in home care. When asked What does our Right at Home mission mean to you, Ioana stated, “It means we really have to do our very best with each and every one of our clients. We have to do everything we can for them to improve their quality of life.”
Ioana is originally from Rasnov-Brasov Romania (Transilvania Region). She enjoys reading, swimming, hiking, playing scrabble, and spending time with her family. Ioana is also bilingual and speaks German and Russian.