We adhere to all applicable federal and state guidelines related to privacy of personal and healthcare information. This starts once we have a formal services agreement, before a caregiver even comes to your family member's home. The written service agreement stipulates the exact restrictions on the use of your information, which clarifies that even unauthorized individuals will not be given access to information without a client's – or legally authorized representative's – formal consent.
Give us a call. We'll arrange a time to visit you, your family and/or any authorized representative to fully discuss your particular home care situation and how Right at Home might help. To see how we might be able to help your family specifically, take our Care Assessment. To see how we help families, read our Care Profiles or read our in-home care customer testimonials.
Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words - it is a goal we strive to achieve each day. It is the way we deliver world-class care to our clients. Our mission guides how we run our business and how we treat our caregivers. Our mission is ambitious, and it takes a team filled with the RightPeople to live out that mission each and every day.
Right at Home Boston Northvalues our caregivers. Our Director of Nursing provides on-the-job training programs in our Somerville, Salem, and Haverhill offices every month. We are also an approved provider of Continuing Education (CEU) credits. We work with a wide range of healthcare partners to offer CEU workshops for healthcare professionals and education programs for residents in our community. Our Community Relationship team volunteers at a number of local organizations. For more information, please visit our program page.
There are some important questions you and your family should ask any in-home senior care provider. Knowing the right questions to ask can help put your mind at ease. Learn the differences between home care agency like Right at Home of Boston North and a registry or staffing service .
Our mission is to improve the lives of those we serve. It's our goal to bring happiness, security and safety to our clients and their families. But nobody says it better than our clients.