We are Gail Hanson and Shelby Marshall, owners of Right at Home of Eastern Worcester County, MA since 2007. We believe seniors have the right to age with dignity and independence and are committed to providing top-notch in-home assistance.
Our office offers senior care services in the comfort and familiarity of wherever you and your loved one call home. We offer customized home-based solutions and necessary support so you can remain active and independent in the community. Our Individualized elder care programs change as our clients' needs change. From companionship and help around the house to 24/7 care, we are with you every step of the way.
"We’ve built our reputation on the simple premise of treating every client with dignity and respect and as if he/she is our own Mom or Dad. We are passionate about our personal and hands-on approach to every client relationship. Our team is very ‘solutions-oriented,’ and we believe that every senior should have the option to age in the place of their choice.
We pride ourselves on our standards of care, responsiveness, reliability and thorough communication.”
- Gail Hanson and Shelby Marshall, Owners, Right at Home
In-home care services fall into several categories, including services for those with Special Care Situations caused by numerous medical conditions. We have put together some helpful Care Scenarios to give you an idea of our differing levels of care. If you're looking for more specific information, please contact us at (508)-599-1122.
We have also added a new blend of in-home care and remote options with our innovation partner Philips, providing an affordable and flexible solution to you and your loved ones to age in place. For more information, please visit our Remote Care Options section.
We operate according to the state standards and are dedicated to improving the quality of care you or your loved one receives. We also advocate for senior service programs such as Veteran Affairs (VA), Medicaid, Medicaid Waiver, Medicare Home Health and Long Term Care Insurance Assistance in Massachusetts.
To ensure quality care and customer service, we have implemented leading edge technology services at no charge to you. These include clock in and clock out telephony calls for confirming that the aides fulfill their shifts; a "Family Room" web portal that allows family members to check on schedules, bills, calendars and the shift details of aides from any computer or mobile devices with an internet connection.
Thank you again for visiting our website, we hope you find it informative and helpful!
- Gail Hanson, Shelby Marshall