- client rights
- client privacy and complaint procedures
- protections against abuse
- fair employment practices
- caregiver criminal background screening
- competency, training and supervision
- insurance coverage
- compliance with all applicable federal, state and local laws.
IMAGE is a voluntary program aims at reducing unauthorized employment and the use of fraudulent identify documents. The partnership will ensure a legal and more secure work force in the Westborough, Massachusetts area.
As an IMAGE certified member, Right at Home of Eastern Worcester County is recognized as an exceptional employer and a role model in the business community. IMAGE certified employers are committed to hiring only authorized workers whose identity and eligibility to work in the United States is documented.
Right at Home of Eastern Worcester County is the only local private duty homecare agency in Massachusetts with the IMAGE distinction.
“Right at Home is proud to partner with the U.S. Immigration and Customs Enforcement (ICE). It is critical to me and to Right at Home, that we take every measure to ensure the safety and well-being of the clients and families we serve,” said President and CEO, Gail Hanson. “As of December 15, 2014, Massachusetts became an unlicensed state for private duty homecare leaving our most vulnerable population at risk. Right at Home is committed to taking this extra step in our hiring and background check process to ensure that our employees are who they claim to be and whose employment eligibility is verified. As a homecare services provider, solid back-end processes are essential for agency accountability and quality differentiation. ”
U.S. Immigration and Customs Enforcement (ICE) is the largest investigative arm of the Department of Homeland Security. ICE is a 21st century law enforcement agency with broad responsibilities for a number of key homeland security priorities. For more information, visit: www.ICE.gov. To report suspicious activity, call 1-866-347-2423.