2019 Best of Home Care® Employer of Choice Winner!
Right at Home Bux/Philly is proud to announce we have been named a 2019 Best of Home Care® Employer of Choice by Home Care Pulse. Home Care Pulse is the home care industry's leading firm in satisfaction research, serving more than 1,500 home care agencies across North America.
The Best of Home Care – Employer of Choice award is based on excellent caregiver satisfaction ratings collected via telephone interviews by Home Care Pulse. Agencies that have earned this award are best-in-class for caregiver satisfaction. When you choose an "Employer of Choice," you can have confidence that your caregivers will be happy to serve you. Agencies who receive this award support their caregivers and make their satisfaction a priority. Additionally, this award gives caregivers peace of mind knowing they work for a company who is one of the top employers in the industry and truly cares about their caregivers.
We are incredibly pleased that our caregivers not only feel satisfied and supported by Right at Home, but also that they took the time to give such positive feedback to the Home Care Pulse survey!
RightCare® Incorporates Change-in-Condition Services Bringing Additional Peace of Mind
Right at Home's Change-in-Condition Care is an integral piece of keeping your loved one safe and thriving in the home. Further, it is a proactive way to prevent conditions from changing or worsening. It is yet another opportunity to give families the peace of mind they need — knowing their loved one is not only being cared for, but monitored and observed for any changing or declining health behaviors.
What is Change-in-Condition Care?
Our trained caregivers monitor, track and act upon any change in the client's condition:
- Overall Differences
- Eating and Drinking
- Skin Condition/Swelling
Change-in-Condition services can avert preventable hospitalizations or re-admissions – particularly for recovering, high-risk, patients/clients.
Right at Home’s proprietary system prompts caregivers to observe patient/client Change-in-Condition at the end of every shift.
Partner With Other Healthcare Professionals
Right at Home partners closely with healthcare professionals focused on:
► Favorable Outcomes of the Patient
► A Good Care Experience
► Lower Total Costs
How Do We Achieve Mutual Care Goals?
All staff and caregivers are thoroughly trained on:
• Five Change-in-Condition categories
• Observation and reporting procedures
We provide an RN assessment of all patients/clients to:
• Establish a baseline condition
• Create a patient-specific Care Plan
Systemized prompting at end of shift:
• Our proprietary software prompts caregivers to note any Change-in-Condition
Observation and Reporting
• All caregiver responses are logged
• Positive responses for Change-in-Condition are reported to RN
• Within 24 hours, our RN visits patient/client to reassess and verify Change-in-Condition
Protocol and Take Action
• With a verified Change-in-Condition, Right at Home communicates with the patient/client care stakeholders:
○ Social Worker / Discharge Planner
○ Case Manager
○ Primary Care Physician