We treat your loved one like family, offering respite for you and enhancing the caregiving experience. Learn more 
Caregiver Transporting Senior Caregiver Transporting Senior

Frequently Asked Questions

Making a decision about caregiving for a loved one is never easy. To be comfortable with your options, you need answers. We hope the following information is a good start. If your questions aren’t completely answered, call us today at (267) 568-2638. We'd be glad to speak with you about your specific family situation.

Right at Home has been serving the Langhorne area since 2010. Right at Home was founded in Omaha, Nebraska, in 1995.

Right at Home Langhorne provides numerous home care services to families just like yours. A full list of services can be found on our services page. To see how we might be able to help your family specifically, take our Care Assessment. To see how we help families just like yours, read our Care Profiles or read our in-home care customer testimonials.

Right at Home Langhorne provides in-home care services in the following areas:

Bensalem, Bristol, Cheltenham, Croydon, Fairless Hills, Langhorne, Levittown, Morrisville, Philadelphia.

Yes. Every caregiver is employed by the local Right at Home office. To help ensure the safety and well-being of our clients, we perform a criminal history background clearance and then cover each caregiver with general liability and workers' compensation insurance.

Yes. We do our best to take the guesswork out of matching the right caregiver with you and your family by using our proprietary screening and selection system. We encourage your involvement in the decision-making process. Your satisfaction is important so we try to accommodate requests for a change in caregivers, as allowed by law.

Our goal is to establish a long-term caregiving relationship with your loved one. Should your family want to request another caregiver for any reason, we'll search for a match until your family is happy. We understand that a strong rapport and trust with a caregiver are vital to a successful in-home care experience.

If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. If your family requires multiple caregivers, our goal is the same: We want you to be satisfied and happy. We'll do what it takes to make sure we achieve that goal.

Right at Home Langhorne would like to discuss your medication concerns. Give us a call at (267) 568-2638.

You can change the frequency or type of service we provide your loved one whenever it's necessary. We understand the care situation can quickly change, so we're as flexible as possible with your loved one's care.

Right at Home uses several tools to track the care our caregivers provide. First, we use simple time sheets filled out by each caregiver. Then, we use a combination of internet-based solutions to verify time and attendance. This allows you to have a written record of care services provided in the home. We can also provide written verification at any time.

Also, our itemized invoices are always sent after services are complete. This lets you ask any questions about time or date of care, and it allows us to make any schedule adjustments before your next invoice is sent.

No. You don't need pre-authorization, pre-qualification, certification or even a prescription for Right at Home's services. You choose the services you want, when to start those services and how often those services are used.

If you request assistance with billing a private insurance policy (such as long-term care insurance) for our services, we would be happy to help with the entire "benefits coordination" process. This includes providing any documentation you may need for reimbursement by an insurance carrier.

The cost of in-home care depends on the number of care hours and frequency of visits, as well as the types of services needed. This information is gathered during the in-home care assessment and used to create a custom care plan that is focused on your unique needs.

Our home care services are typically billed on an hourly basis. Right at Home offers a free download of our Ways To Pay for In-Home Senior Care Guide that gives information about the median monthly cost of care in the U.S., as well as programs that can help pay for the service.

To discuss the exact rates for the services you may need, contact our local office.

Medicare Parts A and B do not pay for ongoing assistance with the activities of daily living (called “custodial care” in the exclusions of Medicare plans). Medicare Advantage (also called “Part C”) may cover some services in the home (referred to as “in-home support”). To understand the benefits of Medicare, visit www.medicare.gov.

Long-term care insurance (depending on the policy and the plan of care) may assist in paying for a variety of home-based and facility care services.

Did you know there are several funding options available to help pay for in-home care? Right at Home offers a free download of our Ways To Pay for In-Home Senior Care Guide that gives information on these programs.

You never have to pay caregivers directly. Whether you are in the planning stages or need immediate care, you don’t want to spend your time managing the financial and legal obligations of employing a caregiver. With Right at Home, you don’t have to. Because our caregivers are employed by our independently owned and operated office, you don’t have to worry about federal, state or Social Security taxes. Caregivers are bonded/insured and properly screened, including criminal and background checks. You (or an authorized representative) are only invoiced after the completion of services. Usually, this happens weekly. And, you'll never be asked to pay an additional fee to any employee.

Understanding all of the options for in-home care and how to pay for it can be confusing, especially at a time of stress and concern for a loved one. Right at Home is here to help. We’ve cared for thousands of families just like yours. There are a variety of ways to pay for in-home care. Right at Home offers a free download of our Ways to Pay for In-Home Senior Care Guide that gives information about the programs that can help pay for the service.

We adhere to all applicable federal and state guidelines related to privacy of personal and health care information. This starts once we have a formal service agreement, before a caregiver even comes to your family member's home. The written service agreement stipulates the exact restrictions on the use of your information, which clarifies that unauthorized individuals will not be given access to information without a client's or their legally authorized representative's formal consent.

Your information is never sold to a third party under any circumstances. In fact, only the office personnel and caregivers who are directly involved in your service will have access to information related to the care of your loved one.

Give us a call. We'll arrange a time to visit you, your family and/or any authorized representative to fully discuss your particular home care situation and how Right at Home might help.

Together, we'll go over the care your family needs and the care we provide. We'll answer all of your questions regarding in-home care services and costs. Then, we'll begin putting together your custom care plan and matching your loved one with the right caregiver. Usually, care can begin within a matter of a few days.

A female care worker smiling in the background. In the foreground is an elderly female patient smiling back.
A female care worker smiling in the background. In the foreground is an elderly female patient smiling back.

Hear What Others Are Saying

5 star icon
"Dear Denise and Her Lovely Staff, I want to express my gratitude and appreciation for your services and care for Elliot over the last 9 months of his life. Thank you for your attentiveness, your attention to detail, and your friendly voices on the other end of the phone. Due to all of Elliot’s falls, I always knew that I could rely on all of you to help me out to get more aides on board with little notice. Elliot was able to live the end of his life with loving and caring companions and aides by his side which made a huge difference in the quality of his life. A special thank you to Denise for taking a chance and extending your care during the beginning of the COVID crisis when there was so much panic and uncertainty everywhere. Your kindness and compassion made all the difference. Frankly I don’t know how we would have made it through with such a good outcome without your willingness to help out during such a dire crisis. God Bless you all and I wish you all the best in your professional and personal lives. You are a beautiful collaborative team offering a very valuable service. I know you will continue to be successful as you continue to grow. Warmly & Sincerely, Jennifer Feingold "

Hear What Others Are Saying

5 star icon
"Dear Denise, We are writing to compliment your staff on the excellent and compassionate care provided to my mother, Theresa Codispoti, during her illness. The administrative staff was always helpful, courteous, and professional in arranging for her care. As for her direct care, we offer the utmost in praise for Margaret who was a tremendous help to my mother. She was extremely kind, caring, and compassionate. Quite quickly, she established a strong rapport with my mother and provided the best care one could imagine. We must also mention Dede who replaced Margaret during her vacation. She provided excellent care during this period. Your staff succeeded beyond expectations in providing optimal care during my mother’s final months of life. Many thanks for your much-appreciated help during a difficult time. Sincerely, Joseph Codispoti, M.D. Carol Simons "

Hear What Others Are Saying

5 star icon
"Dear Right at Home, I would like to extend my deepest gratitude and heartfelt appreciation for the excellent care and service that was provided to my mother, Rita Morelli, for the past 4 months. It was an incredible relief for me to know that she was in such capable hands and so well taken care of in the end stage of her life. I will never forget the wonderful women I’d meet on my visits to Allegria or their expertise and compassion. Right at Home truly is a fantastic organization and I’m so glad we connected. Again, thank you so much for your expert personnel and more importantly, the excellent treatment they gave my mother. Sincerely, Lisa Fulforth "

Hear What Others Are Saying

5 star icon
"Right at Home Staff, Please thank Facia for treating my dad so nice. She made him feel special. I will be forever thankful. He looked forward to her visits. In Appreciation, Pat Miroski, daughter of John Rupp "

Hear What Others Are Saying

5 star icon
"To all the Staff at Right at Home Just a thank you for all your help with aides for Theodore Korolishin. Virginia and Janie were a blessing for him especially in these last months. Keep up the good work for others! All The Best, Terry Korolishin and the Korolishin Family "

Recent Articles

Black female caregiver standing next to sitting senior white male client
A Heartwarming Bond Between Caregiver and Client: Francis and Martha
Learn more about the extraordinary bond between cherished client Francis and his dedicated caregiver, Martha, which has flourished over six years, transcending routine caregiving tasks and earning heartfelt praise.
Read more
A senior aged man playing cards with a female Right at Home caregiver at a kitchen table.
Random Acts of Kindness for Seniors
Sometimes one small gesture can be all it takes to make or turn around someone's day, particularly that of a senior. Here are five acts of kindness that you can do for a senior you know. 
Read more
Painted ornament
Festive Fun for Seniors in Bucks County
Bucks County has plenty of festive things to do for many. Here are five that are great ideas for seniors. 
Read more