Meet our Right at Home Team
Eric Hicks — President
I had worked in the Nursing Home industry for 12 years prior to opening my Right at Home Franchise. I decided to open this business for two reasons:
As a manager of market development for a nursing home chain I felt empathy for the families that could no longer provide the care that their family member needed for a multitude of reasons and were forced to send their loved one to a nursing facility. I thought that if I could build a team of caregivers that would allow these elderly people to stay at home longer that it would be better for the person needing care and the family that needed help.
Secondly, my stepmother had a stroke and after 30 days in a rehab facility she was told she would be discharged within the next two days. I made calls to several agencies and they told me that they did not do private pay business and focused on Medicaid only. Another agency told me that it would take two weeks to get her the care I requested. That made me realize this area needed an in-home care agency that focused on recruiting good caregivers and worked hard to ensure they were properly screened and trained.
Charleston Office Staff
Kris Dunham — Operations Manager
Throughout my childhood and professional career, I developed a passion for wanting to serve and help others throughout my community. I had very close relationships with my Grandparents and interacted with the elderly a lot at an early age. That is the reason why shortly after moving from Northern Virginia to West Virginia in early 2012, I joined Right at Home as the Human Resources Manager.
Going on my 6th year with the company now, I take pride in knowing that our Agency has a positive impact on the lives in the surrounding communities in which we live.
Tiffany Pettigrew — Care Coordinator
Tiffany has lived in the Charleston area all her life. Tiffany has worked in the Home Health industry over 10 years. She joined the RAH team in 2005 as a caregiver and was promoted in 2009 to a Care Coordinator.
Tiffany has a great passion for helping and caring for others. She enjoys what she does and hopes to have a positive impact on everyone she meets.
Terri Mitchell — Care Coordinator
Terri joined the Right at Home team in 2013 as a caregiver. Due to the hard work she provides, Terri was promoted to a Care Coordinator in 2014.
Terri has a very caring attitude and enjoys making sure that our clients get the help they need.
Beth Thomas — Registered Nurse, Clinical Director
She has been a registered nurse for 35 years, working with the senior population for over 20 years. She joined the Right at Home team in 2009. She has worked out in the community most of that time.
Her love for the senior population drives her to provide the best care possible to ensure a good quality of life for them. She feels blessed that she can develop long-term relationships with the people that she takes care of. She feels that better care can be provided by building long-term relationships.
Beckley/Princeton Office Staff
Teresa Webb - Operations Manager
Teresa has been with Right at Home since the Beckley office opened in 2009. She has a Masters in Health Care Administration as well as a Social Work license. She has a back ground in home health as well as the hospital setting.
"When I first interviewed with Mr. Hicks for the position with Right at Home I was very motivated when I left the interview. I was excited about what Right at Home would bring to Beckley and what It could offer in elder care. This was something that I believed in and was hopeful that we would provide a better quality of life for those we serve. I agreed 100% with the mission statement of Right at Home. I purposed in my mind that I would not hire anyone unless I would send that person into my own parents’ home to provide care. One of the most important aspects of Right at Home is client/caregiver matching. We try to get a good fit with each case and for the most part we do. We know our caregivers and our clients and strive to meet the demands."
Cheri Beck — Recruiting/ Marketing and Customer Service
Cheri is proud to say she handles Marketing and Sales for Right at Home in Beckley and Princeton. Our territory spans Mercer, Raleigh and Fayette Counties in Southern West Virginia. She has been involved in the Home Care industry for over 30 years now in many different areas. From being the Marketing Director for a National Oxygen Company, to helping start and formulate Policy and Procedures for the second and only Nurse owned Home Nursing Agency in Mercer Co.
"I have seen many changes in the Health Care industry over the years but the one thing that has remained the same is the desire for clients to remain in their homes. Right at Home provides the needed help in a professional but compassionate way. I am honored to be part of Right at Home and have been enriched by the folks, over the five plus years I have been with them", says Cheri Beck.
Scarlett Thompson, RN, BSN — Registered Nurse
Scarlett Thompson has always been a caregiver to someone—she provided care for her mother who had Alzheimer’s and dementia. When her husband was on life support for 12 weeks due to acute respiratory distress syndrome (ARDS), she was his primary caregiver as well.
“I have always worked in some facet of health care before I became a registered nurse,” says Scarlett. “My past jobs included medical billing, insurance eligibility, transcription, wound care and aquatic therapy. Taking care of others’ needs is what I do.”
She attended Mountain State University and graduated with a Bachelor of Science in Nursing in 2012 and is certified in hospice care. Prior to joining Right at Home in summer of 2017, she held positions including care manager for hospice compasses and RN at the orthopedic and pediatric floors of Princeton Community Hospital.
As the personal care RN at Right at Home, Scarlett also facilitates caregiver and CPR certification training programs.
Donna Gibson — Care Manager
Donna joined the Right at Home team in 2015. She has over 25 years in the medical field, and handles scheduling, billing and payroll for the Beckley caregivers and clients.