Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey.
These are the people who work to bring you and your loved ones the highest caliber of in‑home care.
Kevin and Jane Knapp introduced Right at Home to Cherry Hill, New Jersey, to serve the growing senior population in the community.
Kevin Knapp, President, Right at Home Cherry Hill
Kevin graduated from the University of Tennessee with a B.S. in Communications. Prior to opening his Right at Home office, he had operated other small businesses and was a consultant in a fitness-related industry.
Jane Knapp, Director of Marketing, Right at Home Cherry Hill
Jane is the Committee Chairperson of the Tri-County Regional Ethics committee (TREC), serving Camden, Burlington, and Gloucester Counties of New Jersey. She became a member of the Tri-County Regional Ethics Committee (TREC), a volunteer service organization under the Office of the New Jersey Long-Term Care Ombudsman’s Office, in 2005. In 2006 she completed the Stein Statewide Ethics Education Development training, developed by Cooper Hospital and the Robert Wood Johnson Foundation, and began to facilitate case consultations for long-term care facilities to resolve bio-medical ethical dilemmas. She has been doing ethics consultations from 2006 to the present, helping numerous families, guardians, residents and staff come to resolutions.
Jane has participated in continuing ethics education from the Ombudsman’s Office in the subsequent years to the present because of her role as a local ethics consultant for the Burlington, Camden and Gloucester County region. She has also worked with the Bureau of Guardianship services to make recommendations for persons with developmental disabilities. In her years of service for TREC, she organized several large ethics conferences for professional staff requiring nursing, social work, assisted living or nursing home administrator credits. In 2010 she became the chairman of TREC and thus became a member of the Ombudsman’s Office state ethics consortium, an opportunity that allows for both discussion of ethical issues in long-term care and further education. She has served on the Inspira Medical Center’s ethics committee for the past 3 years as a community lay person representative. In 2012, she received an outstanding service award for her contributions to TREC that was presented to her by James McCracken, New Jersey Long-Term Care Ombudsman.
Jim McCracken, New Jersey Long-Term Care Ombudsman
Award Winning Home Care
2018 | 2019 | 2020
Our Core Values
Focus on the Client Experience
- Execute the care plan and modify if needed
- Respond promptly to client and caregiver needs
- Be diligent about follow up and schedule changes
- Check in on day 1 and day 30
- Create and maintain an "air of enthusiasm"
- Seek and give constructive feedback
- Do not postpone confronting a tough situation
Communicate with Respect
- Treat our clients, caregivers and associates with respect regardless of the situation
- Be patient: listen before speaking
- Smile when speaking on the telephone
- Do what you say you are going to do
- Take ownership of your work
- Do the right thing for the clients, caregivers and associates
Be a Good Teammate
- Help others when they ask
- Ask for help when you need it
- Help our associates be successful
Your Initial Call
Kevin Knapp, Owner of Right at Home Cherry Hill, NJ, talks about what to expect on your initial call to Right at Home. We make sure to build a custom care plan with you, to make sure that we provide the best care experience for you or your loved one.
We have a wide range of services, including one hour companionship visits, personal care, 24/7 care and support, live-in care, or anything in-between.