Ensuring Quality Home Care
To deliver outstanding home care to our clients, Right at Home Chicago Metro has partnered with Home Care Pulse, a respected home care research company, to conduct client and caregiver satisfaction surveys.
Each month, Home Care Pulse will randomly contact a percentage of our active clients and caregivers to ask them about their experiences with Right at Home. Information gathered from these surveys are shared with us and enables us to measure the quality of care we are providing. We use this information to improve the overall quality of care we provide and enhance the employment experience.
Through the RightPulse program, you can be assured your loved one is receiving the best care available. RightPulse is part of the way we provide the Right Care, Right at Home.
Caring Star Award
Caring Stars is a service excellence award and annual list of the best senior living communities and home care agencies based on consumer reviews on Caring.com. These top-rated senior care providers have a lot of great reviews, top ratings, recent reviews, and responses to all negative reviews too. Each year, Caring.com uses a specific set of reviews-based criteria that the providers must meet in order to qualify — and the bar is purposefully set high to ensure that the program continues to truly represent those providers best meeting the needs of the family caregivers and older adults they serve.