Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey. These are the people who work to bring you and your loved ones the highest caliber of in home care.
Terri Fenno - The impetus for Right at Home of Greater Cincinnati and Northern Kentucky
Terri Fenno was the original founder of the Cincinnati and Northern Kentucky businesses. Hers is a story of learning the private duty business from a bedside perspective.
In 2001 Terri Fenno, having been diagnosed with stage 2 breast cancer, began the battle to beat cancer that entailed a double mastectomy, chemo treatments, and reconstructive surgeries. It was “messy” trying to manage a household with two children under the age of 4, and an absent husband, Tony, who worked weekly in New Jersey and was only home on weekends. To help out, private duty care was hired, to initially assist Terri around the house post op, and then later as chemo treatments resulted in debilitating nausea.
It was during this period that Terri saw the HUGE value that just a LITTLE care brings to those that are incapacitated by age and/or illness.
Later in 2004 – with kids now in school – Terri possessed a strong desire to help others better their lives and was looking to put cancer in the rear-view mirror. It was then that she found Right at Home; the relationship that developed between the Fenno’s and Right at Home was essential for developing a quality home care company.
Terri worked diligently with families, referral sources and caregivers and grew Right at Home in both Cincinnati and Northern Kentucky. The realization that people’s lives are being improved by Right at Home’s in-home care, is a focal point for the Fenno’s.
Upon the sale of his NJ-based contract pharma company, Tony began helping Terri in the Right at Home business in 2013. Since the time he joined the Right at Home team, Tony’s roles and responsibilities of the business have grown. Today he manages all day-to-day activities with the help of a seasoned home care team. Tony is inspired every day by the individuals that Right at Home is privileged to serve. His desire to work with seniors to provide a better life for them has driven him to work with organizations like Disabled American Veterans, the Parkinson’s Support Group, the Alzheimer’s Association, the Association for the Professionals in Aging, and the Hyde Park Center for Older Adults.
Tony fosters what the future holds for Right at Home, given the time spent the in the Greater Cincinnati and Northern Kentucky community. With a positive culture instilled in RAH, Tony’s future vision for in home care is one centered around a professional caregiver team supported by a seasoned and mature office staff.
When Tony is not at Right at Home, you might find him working about the yard or traveling to interesting places.
Director of Operations/RN/Director of Nursing
Valorie Frantz comes to Right at Home of Greater Cincinnati and Northern Kentucky having a wealth of experience in the healthcare industry. Early in her career Valorie was a Territory Sales Manager for Schering Plough Pharmaceuticals. When her daughter was in high school, Valorie decided to return to school to pursue a nursing degree. Upon graduation Valorie began her new career as a floor nurse for PPCR in Toledo, Ohio. From that initial assignment, Valorie assumed roles of greater responsibility such as – Unit Manager of a 48 bed skilled nursing unit; Care Transition Coordinator of an Ohio-based, home health nursing agency; and most recently, as the Health and Wellness Director for a Kentucky-based, 110 bed personal care facility.
As Right at Home’s Director of Operations and Director of Nursing, Valorie manages a staff to include an Assistant Director of Nursing, a team of Care Coordinators and Care Managers, and the Community Liaisons.
Valorie is licensed in Ohio and Kentucky. She is very involved with all RAH clients. She does nursing assessments; supervisory visits; teaching/orientation/training; on call; and all things clinical. Valorie also is a Teepa Snow Certified Dementia Trainer, and regularly trains Right at Home caregivers on the proper practices for caring for those with dementia and Alzheimer’s.
When not working for RAH Valorie enjoys spending time with her young adult daughter, who is a newly-minted RN and an officer in the US Army. Valorie’s hobbies include boating, brewing beer and making wine. And nothing beats time spent with her friends at her cottages in Norvell, MI and Jellico, TN.
Diana has been with Right at Home for 5 years. She started as a scheduler, was promoted to Office Manager and now is our Community Liaison. Her responsibilities include connecting with our clients, caregivers and partners out in the community.
Diana has more than 39 years experience in customer service. Diana's experience includes 22 years in broadcast sales, 2 years with American Airlines as a corporate reservation specialist, 3 years with a home inspection company working as a state licensed Radon inspector before finding her passion with home care. She has spent the last 12 years assisting with the needs of the elderly. Her passion for allowing seniors to age in their homes is at the forefront when selecting caregivers to assist seniors. She loves talking to the elderly and values their insight and life experiences.
Diana is the mother of three and grandmother of 5. Her oldest Dan is a fire fighter for Norwood, Her daughter Kristen is assistant director of a daycare and her youngest Nick currently works as a pharmacy tech for CVS.
In her spare time she loves gardening, reading, cooking and spending time with her family.
Prior to an office setting, Jessica was a full time Caregiver in the workforce, as well as within her family life. Jessica worked extensively in facilities, providing quality care for residents with various needs ranging from Assisted Living, to full care clients living with Dementia/Alzheimer’s, to becoming a Right at Home Home Health Aide.
Jessica remained a Right at Home caregiver for 5 years and because of her proven qualities, she was promoted to Care Coordinator.
In her free time, Jessica enjoys spending time with her two children, creating art, and listening to music.