Client satisfaction is important to us and we accomplish this by hiring the right people, determining the right services for our clients, creating a person centered plan of care and adjusting the care plan accordingly along the way. Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words – it is a goal we strive to achieve each day.
We ensure client satisfaction by being committed to providing quality care to our clients. We are only as good as our customer service and the ability to improve the quality of life for those we serve. We are committed to ensuring our client’s needs are met and will make changes accordingly to provide satisfactory care and peace of mind.
Right at Home Seneca is Dedicated to Providing Quality Home Care
Review us on Caring.com
- Go to our Caring.com page.
- When the review window pops up, complete the form and click "Submit my Review".
Review us on Google
- Go to our Google business page.
- Sign into your Google (Gmail) account.
- When the review window pops up, complete the form and click "Post".
Review us on Facebook
- Go to our Facebook reviews page.
- Sign into Facebook.
- On the left side of the page, it will ask "Do you recommend Right at Home?" Select your recommendation, leave feedback and click "Done."
Why Leave an Online Review?
Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Online reviews are a key way people search and select products and services, including home care. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
Read what our clients and their families have to say:
"I am so relieved to know that my husband is in her kind hands when I leave for work. Diane is just the right amount of 'doing' without taking over our home. She lets him 'lead' what he wants/needs to do on each of her visits and helps him wholeheartedly. Diane is thoughtful as she carefully watches over him. She encourages him while he completes his assigned exercises."
"They are very personable and very diligent when I need to change a schedule. When I call, they make sure to answer the phone, even if it is after hours. They are always there to work out any issues we have had. I like her faithfulness. She is always here on time and always continuously moving and doing things, to make sure his needs are met."