Our People
Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey. These are the people who work to bring you and your loved ones the highest caliber of in home care.
Need help right now? Call us anytime at
(440) 842-2787
Donn Kramer
Owner
Donn Kramer is the owner for Right at Home in Middleburg Heights. Donn graduated from Bowling Green State University with a degree in Marketing. Donn worked for the Goodyear Tire and Rubber Company in Akron, Ohio for 42+ years. He held senior management positions in Goodyear's Sale, Marketing and Technology functions.
Donn became interested in the Healthcare industry after his wife developed cancer in 1999. In 2009, she was deemed to be cancer free after extensive Chemotherapy and Radiation treatments plus treatment for an immune system blood disease. Donn also helped to care for his mother-in-law who had advanced stages of Dementia. He has two daughters, who are both Nurse Practitioners. He likes all sports, including occasional golf. Donn loves giving back to the community and helping to improve the lives of those clients he serves.
Jessica Webb
Office Manager / Human Resources Director
Trained and Compassionate Caregivers
Our caregivers want more than a job. They want to make a difference in the lives of those they care for. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.
Carefully Selected Individuals
To ensure that the people we employ meet our high standards, we have a rigorous selection process.
Before caregivers can become employed with Right at Home and begin caring for clients, every one of them must go through:
- Reference checks
- Background clearance
- Personal interviews
- Competency testing
Training and Continuing Education
Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured and bonded. Then, each caregiver goes through a comprehensive orientation process that ingrains our policies and procedures.
Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home. Each caregiver goes through CPR and First Aid paid training classes.
Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including:
- Medication Reminders
- Alzheimer's and Dementia
- Osteoarthritis and Mobility Loss
- Hypertension/Stroke Recovery
- Diabetes
- Heart Disease
- Cancer Recovery