Our People

Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey. These are the people who work to bring you and your loved ones the highest caliber of in home care.

Greg and Pat James - Owners

Greg and Pat James

Owners, Greg and Pat James, understand the importance of providing optimal physical care and emotional support to their clients, as well as the value of maintaining the clients’ dignity and a high level of independence both critical to their overall well-being. They provide caregivers who are professional and personable, competent and compassionate, efficient and empathetic; creating a relaxing experience in the safe and secure environment of their own home.

Need help right now? Call us anytime at

(714) 485-4120

The Mission of Right at Home Coastal Orange County's Amazing Care Staff

Our Mission at Right at Home Coastal Orange County is to "improve the quality of life for those we serve." We are dedicated to exceeding your expectations and ensuring your satisfaction. If there is anything we can do to enhance your experience, please let us know right away. Thank you for choosing Right at Home Coastal Orange County. We look forward to serving you and making a positive difference in your life.

Pat James

Director of Operations

Pat brings years of experience as a teacher and administrator in Orange and Los Angeles County public school systems. She has a master’s degree in administrative services with a teaching background. Pat realized the need for in-home care when she and her siblings served as caregivers for their mother after she suffered a disabling stroke.

Josefina "Jossy" Ortiz

Client Care Coordinator

Josefina started as a caregiver with Right at Home in 2020 during the pandemic. Prior to joining Right at Home, Josefina worked as a caregiver in a senior living community for three years. With four years of experience as a Right at Home Caregiver, Jossy brings a wealth of experience and knowledge to our team. As the Client Care Coordinator, Jossy's plays an integral role in communicating and interfacing with clients and their family members to ensure that safe, appropriate and meaningful care is provided. Utilizing her experiences as a caregiver, Jossy is a resource and mentor for caregivers. She works closely with the caregivers in the implementation of the client’s Care Plan. Her favorite part of being the Client Care Coordinator is seeing clients smile while listening to them share their stories.

Meredith McDonough

Administrative Assistant

Prior to joining the Right at Home team, Meredith wore many hats in the Early Childhood Care and Education and Pet Care fields. She continues to wear many hats with Right at Home, supporting the daily in-office activities, such as: managing client and caregiver communication, assisting new caregivers during the onboarding process, supporting caregiver compliance, and new client inquiry calls.

It brings her deep satisfaction knowing that she can assist in bringing peace of mind to families while navigating the emotional process of setting up in-home care for their aging loved ones.

Jamie Drown

Staffing Manager

Jamie is our Staffing Manager and has been with Right at Home since 2013. Prior to that, she had 7 years of experience staffing in a medical setting. Jamie is in charge of handling all things related to day to day staffing, billing and payroll. She also is part of the team that handles caregiver compliance, which includes assigning and tracking caregiver training.

Arlene Pineda

Office Manager

Arlene has worked with Right at Home Since 2018. She previously worked in the health care industry for 36 years. She enjoys working for Right at Home because she takes satisfaction in doing whatever she can to help the office run smoothly so that the needs of our clients are met. Arlene knows the importance of having people stay in the comfort of their own homes as long as possible. Her mother had Alzheimer’s and the whole family admired and appreciated the compassionate, loving care she received from caregivers for many years.

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