Client satisfaction is important to us and we accomplish this by hiring the right people, determining the right services for our clients, creating a person centered plan of care and adjusting the care plan accordingly along the way. Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words – it is a goal we strive to achieve each day.
We ensure client satisfaction by being committed to providing quality care to our clients. We are only as good as our customer service and the ability to improve the quality of life for those we serve. We are committed to ensuring our client’s needs are met and will make changes accordingly to provide satisfactory care and peace of mind.
Right at Home Columbia is Dedicated to Providing Quality Home Care
Review us on Caring.com
- Go to our Caring.com page.
- When the review window pops up, complete the form and click "Submit my Review".
Review us on Google
- Go to our Google business page.
- Sign into your Google (Gmail) account.
- When the review window pops up, complete the form and click "Post".
Review us on Facebook
- Go to our Facebook reviews page.
- Sign into Facebook.
- On the left side of the page, it will ask "Do you recommend Right at Home?" Select your recommendation, leave feedback and click "Done."
Why Leave an Online Review?
Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Online reviews are a key way people search and select products and services, including home care. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
Read what our clients and their families have to say:
"They do a very good job. They ask if they can do anything for us. I have Parkinson's, so they do the laundry and unload the dishwasher for me. Sometimes, they sweep a little bit. They're all very concerned and caring people."
"They are very responsive. They take calls immediately and follow up on the caregivers. They let me know if someone will be late. They are pretty good at communicating."
"I liked everything. They seemed to have people who are trained to know what to do. They were very caring and gentle with my husband."
"They do the vacuuming, get me outside for a walk, and get some air in my lungs. I appreciate the exercise and the housekeeping because I can't do things for myself. The laundry is also a big help."