Columbia, SC
(803) 551-4004

Home Care Agency Scheduler / Staffing Coordinator

Job Summary

The Scheduler is responsible to coordinate and maintain scheduling for Right at Home clients and staff.

Responsibilities and Duties

  • Understands and adheres to established Right at Home policies and procedures.
  • Creates and maintains staff schedules.
  • Provides staffing for sick leave, vacation, long term leave.
  • Schedules client appointments/visits according to care plans and staff availability.
  • Enters scheduling data, creates schedules.
  • Contacts care providers and clients regarding day-to-day changes.
  • Discerns client services required as outlined in agreements, urgent requests and care plans.
  • Enters staff and client information into database.
  • Maintains staff and client database (e.g. employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge).
  • Maintains staff and client statistics, and reports.
  • Maintains call – in and retention report.
  • Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
  • Takes calls after hours and weekends to handle emergencies, scheduling issues, and client referrals and intakes.

Qualifications and Skills

  • H.S. Diploma or GED.
  • Computer skills including but not limited to MS Office, MS Excel and scheduling program.
  • Basic medical terminology.
  • Interpersonal, organizational and communication skills.
  • Ability to carry out directions, read and write effectively.
  • Maturity and ability to deal effectively with the demands of the job.
  • Must possess and demonstrate excellent verbal and written communication skills and an ability to be successful in a very fast-paced environment.
  • The required extensive client communications require exceptional phone presence and patience


Job Type:



$13.00 to $16.00 /hour

Required education:

High school or equivalent

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