Trained and Compassionate Health Aides
Our health aides want more than a job. They want to make a difference in the lives of those they care for. As a company, our job is to give health aides the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.
Carefully Selected Individuals
To ensure that the people we employ meet our high standards, we have a rigorous selection process.
Before health aides can become employed with Right at Home and begin caring for clients, every one of them must go through:
- Reference checks
- Background clearance
- Personal interviews
- Competency testing
"I suffered a stroke, so I have problems with getting up in the morning. They help me with getting to my walker. They're prompt, I can depend on them, and they fulfill the services that I need." - Thomas S.
Training and Continuing Education
Once a health aide meets our strict selection criteria, it's just the beginning. First, all Right at Home health aides are insured and bonded. Then, each health aide goes through a comprehensive orientation process that ingrains our policies and procedures.
Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our health aides understand the high standards of care expected by Right at Home.
Through Right at Home University – the educational arm of our CERT Program – health aides are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including: