Meet Our Owner and Care Staff
Claudine Sherrod - Owner
From the time I was in 11th grade, I knew I wanted to pursue accounting as a career. My education is as follows: Associates degree from Oakland Community College in Business; Bachelor’s Degree from Walsh College in Accounting; Masters of Science (in professional accounting) from Walsh College.
I was born and raised on West Bloomfield Michigan, where my parents, who came to this country from Europe, owned a tool and die shop. I am the youngest of three kids. I have a sister who lives in New Jersey and a brother who lives in Grand Rapids. I have lived in Michigan my entire life. I have a daughter, Toni, who is 19 years old and is studying Athletic Training at Grand Valley State University. I live with my 2 dogs, Bella (a French mastiff) and Shelby (a miniature schnauzer). I enjoy exercising, boating, snowmobiling and being with great friends.
While attending college, I worked at a bakery. I would get up at 3am, open the store, and leave at noon to go to class. I started my professional career out working in the food industry, primarily produce. I worked at a Banana House in the eastern market. I started out as an inventory clerk to accounts payable and eventually Controller. It was an invaluable experience and luckily, I also met my mentor during this time. If it weren’t for her, I probably would not have been as driven or successful. I remained in the “food” world for about 12 years, where I ended as the Controller of a Grocery Store Chain. Unfortunately, with the ever changing economy, the stores went out of business and forced me to a new industry.
I was hired as the Business Manager of the great lakes division of an orthopedic implant company. Zimmer Great Lakes sold orthopedic replacement parts (hips, knees, elbows, shoulders, plates and screws). ZGL was a sole distributor of implants for a 5 billion dollar global corporation, Zimmer. My role, along with my responsibilities, continued to grow until I was promoted to Vice President of Finance and Compliance Officer. In 2013, when the president announced he was retiring, I took the opportunity to think about becoming an entrepreneur. Although I had a wonderful career, I was tired of being “behind the desk”. I wanted to build something from the ground up and make it mine. I had been tossing the idea around for quite some time and this as a “sign”.
I spent months researching business. Locally owned businesses, franchises…everything. Nothing really appealed to me until one day I was on a franchise website and saw Right At Home listed. As I researched the company, I became more intrigued. During a time when my aging mother was not doing well, it felt “right”. So, in April 2014, I gave up a wonderful rewarding career and opened up my first 2 Right At Home territories. In 2015, I added an addition territory.
In my spare time I am on the Executive Board of Directors for the Dearborn Area Chamber of Commerce. I am the Treasurer for a non-profit, Senior Coordinating Aging Network that raises money for Meals on Wheels. I am on the Board of Directors for the Allen Park Chamber of Commerce and I teach at the Young Entrepreneurs Academy at University of Michigan Dearborn.
Jenna Zapata - Office Manager
Jenna has 12 years of experience in the healthcare field. She started her career as a live-in caregiver for a group home of mentally disabled adults. During her career she has worked with a wide range of individuals who needed assistance to live their lives as independently as possible. Some of her clients only needed assistance with minor things such as housekeeping or running errands, while others needed help with bathing, dressing, and grooming.
Two years ago Jenna was given the opportunity to progress her career and was promoted to Home Manager for a group home in Wayne, Michigan. As the Home manager she was responsible for ensuring that the group home was up to code for State licensing inspections as well as inspections from the provider and their network.
Jenna is a certified Medical Biller and currently looking to pursue her Nursing degree. She is the Office Manager for Right at Home Wayne County and handles all daily activities within the office. This includes: invoicing and billing, recruitment and retention of caregivers, ensuring that the schedule for all clients and caregivers is accurate, managing and guidance to caregivers and other office staff, ensuring all incoming calls are handled properly and in a timely manner, sales calls, filing and keeping things organized within the office, and ensuring that clients receive the best care possible.
Jenna plans to pursue her Nursing degree and with that continue to help grow Right at Home Wayne County.