Dearborn, MI
(313) 203-3076

Staffing Coordinator

Essential Functions

  • Answers telephone, takes inquiries or messages using good telephone technique.
  • Receives referrals and inquiries on the programs of this company.
  • Interviews, screens and tests all applicants.
  • Schedules and coordinates day to day activities of caregivers.
  • Assists with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.
  • Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing.
  • Maintains documentation of associate work record in ClearCare and ensures current and complete personnel records for all homecare associates.
  • Communicates continually with associates and clients to evaluate service.
  • Responds promptly and courteously to all clients’ calls.
  • Performs on-call coordinator duties as needed.
  • Serves as liaison between associates and Franchise Owner.
  • Assists with sales, marketing, and public relations efforts.

Additional (non-essential) Functions

  • Other general office and clerical functions.
  • Other duties assigned by the Franchise Owner.

Education, Experience, Knowledge, Skills, Abilities and Availability

  • High School graduate or equivalent with two years of business experience.
  • Basic office and computer skills, and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills.
  • Knowledge of common medical terminology.
  • Able to work independently, demonstrating sound judgment.
  • Read, write, speak, and understand English as needed for the job.
  • Be available as required for on-call duty outside of normal office hours.

Working Conditions/Environment

Works primarily out of the local office.

Notes/Special Instruction

Must work under the direction of the Franchise Owner to assure that associates with appropriate skills are assigned to individual clients.

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