Your safety is of paramount importance to us. Find out how we are responding to COVID-19. Learn More

Our People

Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey. These are the people who work to bring you and your loved ones the highest caliber of in‑home care.

Home Care Services

Learn more about the home care services our office provides.

Ken Helmuth, Owner

Ken Helmuth, owner of Right at Home of the Triangle, has worked in numerous Professional Healthcare capacities over the past 23 years. "I’ve personally seen the emotional and physical toll on relatives and friends after years of caring for loved ones with Alzheimer’s disease, cancer or permanent disabilities. My passion for serving others; clients, their families and caregivers, as well as the community; led me to pursue the Right at Home office in Durham and Chapel Hill" in February of 2014.

Before acquiring the Right At Home of Durham & Chapel Hill business, Ken had provided innovative leadership directing a variety of sales programs, commercial teams, contract negotiations and training programs within the healthcare industry for over 20 years.

Ken is fully committed to making a difference in the Raleigh/Durham/Chapel Hill community by employing and developing high-performing caregivers to care for the Right at Home clients. He continually works to expand his knowledge to better serve the clients and families in the Triangle.

Ken and his wife Julie moved to the Triangle in 2010 for a promotion and new position with a Durham based medical device company. He and Julie were married in 2012 and they currently reside in Brier Creek.

If Ken is not working to support the Right at Home team to provide the very best Home Care in the Triangle, he enjoys spending time with his wife Julie, traveling and playing as much golf as possible. Ken and Julie also enjoy their dog Oskar who often serves as the company mascot.

headshot of Ken Helmuth headshot of Ken Helmuth

Meet the dedicated team for Right at Home Durham-Chapel Hill

durham chapel hill team photo outside

Bertha Williams, Nurse Manager

Bertha joined Right at Home on a part time basis in August of 2016 as the Associate Nurse Manager. Bertha is an RN, MSN & MBA. Her diverse nursing background includes working in an acute care hospital setting, home health, community health nurse as well as health care management. In addition to assisting with Nurse Management duties, Bertha is primarily responsible for updating and maintaining Right at Home agency policies and procedures, developing SOPs and implementing operational changes. Bertha currently lives in Durham, NC, has two adult children and three grandchildren. Her son Derrick lives in Durham and daughter Michelle lives in Tennessee.

Katie Thackeray, Sr. Business HR Manager

Katie joined Right at Home in February 2017 as the Business Manager after relocating to the Cary, NC in October 2016. Katie is originally from Houston and has a B.S. degree in Equine Administration from William Woods University in Fulton, MO. Before joining Right at Home, Katie was the Office Manager for a small business in the Houston, TX area for three years. Her primary responsibility as Business Manager is handling all accounting, payroll and business management duties and assisting with the day-to-day operations.Katie is married (to Nathan) and they have a son Leo that keeps them busy most days.

Pamela Williamson, Director of Operations

Pamela joined Right at Home in September 2014 initially as the Business Manager. Prior to joining the Right at Home team, Pamela worked as the Office Manager for Brand It, Inc. in Durham for 4 years and Administrative Support Manager for another company 12 years. In September 2015, Pamela was promoted to Director of Operations for the company.Pamela's responsibilities include office personnel management, overseeing all HR functions, and all other office leadership duties.Pamela lives in Rougemont, NC with her husband (Lee), has two adult sons (Joshua and Eddie) who live in the Durham area and three grandchildren.

Amy Ng, Client Intake Manager

Amy Ng is the Client Intake Manager for Right at Home of the Triangle. She grew up in Apex, NC and went to East Carolina University for undergrad, and UNC-CH for a Masters in Recreation Administration with a concentration in recreation therapy. She spent over 20 years as Activity Director for several senior living settings including SNF, memory care, Assisted Living and Independent living before transitioning into a Community Sales role in an IL. Over the last few years, Amy has worked in Home Care as a care advisor and has been with Right at Home since August of 2019. She and her husband Eddy have two children. In her spare time she enjoys reading, crafting, and spending time at the beach.

Tim Wach, Client Relationship Manager

Tim joined Right at Home in December 2018 as a Client Relationship Manager. In this role, he is responsible for building positive relationships with the community serving older adults, clients/families and referral partners. Tim has over 20 years of experience in business and relationship development and has worked for such companies as Capital Associated Industries and EGW Personnel Services. He is a graduate from Canisius College and relocated here from Buffalo, NY in 1994. Tim is married and has 4 children, 3 boys and 1 girl, as well as 1 grandson. When he isn’t working, you’ll find Tim spending time with his family, playing golf, or watching football (big Bills fan) and hockey.

Ashley Suitt, Recruiting Coordinator

Ashley joined the Right at Home in June of 2020 as the Recruiting Coordinator. Prior to joining the Right at Home team, Ashley worked at Brookdale Senior Living Community as the Business Office Coordinator for 4 years in Durham, NC. Ashley currently holds a bachelor’s degree in Business Administration Management from North Carolina Central University. She has a son who she will do anything for. She enjoys watching him play football during his season where she is the team mom. Ashley is a huge fan of the UNC Tarheels.

Amanda McKeithan, Care Coordinator

Amanda joined the Right at Home team on September 9, 2019 as Staffing Associate working in the scheduling department. Prior to joining Right at Home, Amanda worked for Family Fare as a Support Specialist for 4 years and before than she worked in retail management for over ten years for Walmart & Big Lots. Amanda lives in Roxboro, NC with her husband Doug and three children (Jonathan, Imani, and Destiny). She has a granddaughter, Serenity, who is her #1 fan. She is very active in her community and volunteers for a non-profit organization called H.E.A.R.T.S.

Tricia Brown, Office Coordinator/Assistant

Tricia Brown started working for Right at Home in December of 2020 as the Office Assistant. Tricia has over 25 years of customer service experience and hold high regards to the importance of sharing a smile, a friendly face, and a kind word. She has 14 years of caretaker experience and 6 years of office assistant/receptionist in a senior healthcare environment. Tricia is the proud mom of three adult children. She has a daughter who lives in Texas and works for Twitter and two sons who are retired from the military and own and operate a car hauling business. Tricia’s primary responsibilities at Right at Home is to provide office support and assist with day-to-day operations.

Ready to grow your career with Right at Home?

Join Our Team

Need care for yourself or a loved one?

Contact Us