Durham, NC
(919) 237-2333

Right at Home Durham Chapel Hill staff


Sharon Smith, Director of Home Care Services

Sharon started working with Right at Home in October 2015 and truly enjoys working with clients to help them remain independent and safe in their own home. Sharon found her way to Chapel Hill by way of Clay City, IL (Southern Illinois), Chicago and Richmond, VA. Her husband Clark is a UNC alumni and said someday he would return to the Chapel Hill area and she decided to come along! Sharon has a diverse background in nursing including the hospital setting, home health, skilled nursing home and now home care and assistance. Sharon and her husband Clark live in Chapel Hill, NC; have two adult children Jennifer and David who live in the Triangle along with two grandchildren.


Bertha Williams, Nurse Manager

Bertha joined Right at Home on a part time basis in August of 2016 as the Associate Nurse Manager. Bertha is an RN, MSN & MBA. Her diverse nursing background includes working in an acute care hospital setting, home health, community health nurse as well as health care management. In addition to assisting with Nurse Management duties, Bertha is primarily responsible for updating and maintaining Right at Home agency policies and procedures, developing SOPs and implementing operational changes. Bertha currently lives in Durham, NC, has two adult children and three grandchildren. Her son Derrick lives in Durham and daughter Michelle lives in Tennessee.


Katie Thackeray, Business Manager

Katie joined Right at Home in February 2017 as the Business Manager after relocating to the Cary, NC in October 2016. Katie is originally from Houston and has a B.S. degree in Equine Administration from William Woods University in Fulton, MO. Before joining Right at Home, Katie was the Office Manager for a small business in the Houston, TX area for three years. Her primary responsibility as Business Manager is handling all accounting, payroll and business management duties and assisting with the day-to-day operations.Katie is married (to Nathan) and they have a son Leo that keeps them busy most days.


Pamela Williamson, Director of Operations

Pamela joined Right at Home in September 2014 initially as the Business Manager. Prior to joining the Right at Home team, Pamela worked as the Office Manager for Brand It, Inc. in Durham for 4 years and Administrative Support Manager for another company 12 years. In September 2015, Pamela was promoted to Director of Operations for the company.Pamela's responsibilities include office personnel management, overseeing all HR functions, and all other office leadership duties.Pamela lives in Rougemont, NC with her husband (Lee), has two adult sons (Joshua and Eddie) who live in the Durham area and three grandchildren.


Sydney Macklin, Office Coordinator

Sydney joined the Right at Home in June of 2019 as the Office Coordinator (or Assistant). Prior to joining the Right at Home team, Sydney worked as an Event Coordinator for a local Bed and Breakfast in Durham, NC. Sydney currently holds an Associates in Arts from Central Piedmont Community College, which is located in Charlotte, North Carolina. In addition to this, Sydney is working towards getting her Bachelor’s Degree in Hospitality and Tourism Management at North Carolina Central University. Her primary responsibilities as Office Coordinator (or Assistant) are answering phones, managing the front desk, assisting scheduling & business operations, and supporting other office administrative activities for the Right at Home team and clients.


Kristel Richardson, Lead Scheduling Coordinator

Kristel initially relocated to NC from SC for a job opportunity in 2015. She joined Right at Home in October 2017 as the Office Assistant initially. Prior to working with Right at Home, Kristel worked as the Office Manager for Ovation Cinema Grill/AMC Theatre in Holly Springs. Kristel’s previous work experience also included retirement communities, YMCA, customer services, food & beverage, and health care. Kristel has a bachelor’s degree in healthcare administration from Limestone College. Kristel is a proud mother of two sons (D’Juan and Jordan) and wonderful ball of fur named Bells. In addition to spending time with her sons (and family), Kristel enjoys athletics and professional sports (NFL as a Cowboys fan). Kristel's primary responsibilities as the Lead Scheduling Coordinator are to provide leadership for all staffing and scheduling activities, assist with communication between caregivers/clients/office and make sure the clients’ needs are being met.


Tim Wach, Client Relationship Manager

Tim joined Right at Home in December 2018 as a Client Relationship Manager. In this role, he is responsible for building positive relationships with the community serving older adults, clients/families and referral partners. Tim has over 20 years of experience in business and relationship development and has worked for such companies as Capital Associated Industries and EGW Personnel Services. He is a graduate from Canisius College and relocated here from Buffalo, NY in 1994. Tim is married and has 4 children, 3 boys and 1 girl, as well as 1 grandson. When he isn’t working, you’ll find Tim spending time with his family, playing golf, or watching football (big Bills fan) and hockey.


Zachary Fain, Recruiting Coordinator

Zachary Fain joined the Right at Home Durham and Chapel Hill family in September of 2019 as the Recruiting Coordinator. In this role, his primary responsibilities are recruiting, attracting and hiring the best caregivers that want to join Right at Home. Zachary has his Associates in Applied science from Durham Tech Community College. Has a chocolate lab named Samantha, big Duke University sports fan, Hurricanes fan, and Panthers.


Amanda McKeithan, Staffing Associate

Amanda joined the Right at Home team on September 9, 2019 as Staffing Associate working in the scheduling department. Prior to joining Right at Home, Amanda worked for Family Fare as a Support Specialist for 4 years and before than she worked in retail management for over ten years for Walmart & Big Lots. Amanda lives in Roxboro, NC with her husband Doug and three children (Jonathan, Imani, and Destiny). She has a granddaughter, Serenity, who is her #1 fan. She is very active in her community and volunteers for a non-profit organization called H.E.A.R.T.S.


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