A female caregiver talking to an elderly woman in a wheelchair at a flower garden

Our Process

You’ve worked hard to build a wonderful life for yourself and your family. Now you need a little help, but you have no intentions of life being any less extraordinary. We want your experience with us to be just as remarkable. To make sure it is, we developed a unique five-step approach to care.

At each step, our focus is on you. From learning about your wishes and answering your questions to creating a care plan just for you and matching you with the right caregiver, you are our priority. And it doesn’t stop there—we’ll be right there with you throughout the care process giving you and your family the support you need. After all, you’ve worked hard to get here. Let us take the heavy lifting from here.

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(631) 509-1409

1. Develop a Client Care Profile

When you call Right at Home, we start by gathering information on how we can best help you. We’ll ask some questions to get a better understanding of your wishes. Then, we’ll arrange an in-home visit to perform a basic needs and environment assessment as well as answer any questions you may have.

2. Create a Person-Centered Care Plan

Next, we’ll craft a person-centered care plan that is tailored to your needs. The plan incorporates your and your loved one’s history, routines, and preferences in order to create support activities that will provide the most benefit. We will review the care plan with you in detail and modify it as you see fit.

3. Identify the Best Caregiver for You

Allowing someone into your home is a big step. We are honored and grateful that you put your trust in us. So, it’s important that we make the perfect caregiver match. We consider numerous factors such as interests, personalities, and services needed. All caregivers are screened, including background and reference checks. They are also bonded/insured. Of course, your comfort matters the most. If you ever have any concerns, we will work to find you a new caregiver.

4. Deliver Extraordinary Care

We believe every interaction with Right at Home should be extraordinary. Right at Home’s caregivers live our mission and strive to improve the quality of life for those they serve each day. They understand that social connections and personal interactions are key to living a happy life. That’s why they provide more than just quality care—they provide extraordinary experiences.

5. Provide Ongoing Support

Right at Home caregivers keep detailed notes so you know exactly what happened each time they provided service. Supervisory staff also make periodic visits to your loved one’s home to ensure things are going well. And, because your care team is trained to notice and report changes in health or condition, we can quickly adjust care if needed.

Certified Trusted Home Care Provider

Right at Home of Eastern Long Island is proud to be certified by Home Care Pulse as a Trusted Provider! Over the past few months, Home Care Pulse® conducted telephone interviews with our clients and caregivers. This certification recognizes our commitment to delivering quality in home care to our clients.

Since our founding, our mission has been "to improve the quality of life for those we serve." Our participation in Home Care Pulse's client satisfaction survey provides us with invaluable feedback to ensure we live up to our mission each day.

Being recognized as a Trusted Provider demonstrates our commitment to our clients' satisfaction by providing them with quality in-home care. When you select us as your provider, you can be assured:

Our caregivers are thoughtful and on time
We provide our services as promised
We have a proven commitment to our client's overall quality of care

When you choose a Best of Home Care award-winning provider, you can be assured of our commitment to our clients' satisfaction. We are proud to be recognized for our excellence in home care.

Right at Home of Eastern Long Island's Trusted Provider certificate from Home Care Pulse

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