Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey.
These are the people who work to bring you and your loved ones the highest caliber of in‑home care.
Owner of Right at Home North & Central Queens
On November 29th, 2020, Zubin Kapadia acquired Right at Home of North & Central Queens and North Shore Long Island. He is excited to connect with caregivers by creating an organizational culture that values, cherishes and celebrates their commitment. He has committed himself to creating opportunities for caregivers to increase their knowledge through continuing education and encouraging them to grow and expand their horizons.
Mr. Kapadia connects with senior clients, and their families, through empathy, warmth and understanding. Many of our clients are struggling as they age, with physical and mental ailments, and loss of function. By showing them that we care and that someone is there for them, Right at Home can bring dignity and joy to their lives through simple acts of support and kindness.
At Right at Home, we have a desire to bring dignity, wellness, and happiness to the community that we serve. Too often in society, the senior community is neglected and as a result, they don’t get the attention and support they deserve, which can lead to physical and mental decline, and sadness. Mr. Kapadia, the Co-Chair of the Home Care Association of America - NY Chapter, is looking forward to the opportunity to continue building a community-focused and service-oriented business in partnership with one of the nation's leading home care systems.
Mr. Kapadia is married to his wife, who is an educator that is passionate about helping children succeed in life. They have two boys who are now young adults. In Zubin's spare time, he enjoys reading historical non-fiction, and participating in active sports like endurance races, cycling, hiking, and football.
Susan Hartmann, BS - Director of Operations
Susan Hartmann joined Right at Home in September 2022 as its Director of Operations. In her role, she oversees all aspects of Right at Home’s operations. She works closely with clients and families, guiding them to the appropriate model of care so that seniors can maintain their independence and remain healthy while aging in place at home.
Susan has vast experience in healthcare management over the past 34 years. She has been involved in every modality in the healthcare industry and has always connected with seniors and families throughout her career. She leads with compassion and sensitivity, eager to address the needs of both our elders as well our caregivers.
She was introduced to in-home care when both of her parents were aging and required support for Lewy body dementia and home hospice. She says that “being the primary caregiver, I was unable to do this alone and with the assistance of many talented compassionate Home Health Aides, mom was able to stay at home for years.”
Susan Hartmann is married to her husband of 30 years with two children. “As a family, we have always been involved in community service and that continues through today.” She enjoys family and friends, photography, and beach volleyball. Susan is excited to be a part of the Right at Home family and looks forward to helping seniors and families get the support they need.
Vada Romulus, RN - Director of Patient Services
Vada Romulus is the Director of Patient Services for Right at Home since September 2023. Her background is in nursing homes and rehabilitation, where she managed a range of client conditions and provided post-acute clinical care. Vada says that in making a shift to home care, “it was important for me to continue assisting clients to gain independence and return to the comfort of their home while being safe. Coming into home care gives me joy in helping families keep their elder loved ones safe while aging in place. Vada’s diverse work experience includes direct patient care, evaluating and treating conditions, triage, training, and clinical documentation. At Right at Home, Vada’s main responsibilities include new case starts, recertifications, caregiver training, client home visits, responding to incidents, and participating in the Agency’s quality and safety initiatives.
Hannah Torotoro, BSN, MSN, RN
Hannah is excited to be a part of the Right at Home family and looks forward to introducing the caregiver team to you.
Kerri Sammis - Office Manager
Kerri grew up on Long Island and joined Right at Home in March 2010 as a companion caregiver. She says, “My mom suffered with Spinal Stenosis and other ailments. She had limited mobility due to severe pain. Thinking back, I wish my mom had someone to help her besides me and my sister. That is why I decided to be a caregiver after she passed away.” Kerri had been a stay-at-home mom, raising her family and working part-time with Twinkle Town Entertainment for Winthrop Pediatric Cancer Center, where she still volunteers. In December, 2010 she started working part-time for Right at Home as a receptionist and administrative assistant. Since then, she has taken on more responsibilities by learning on the job and going back to school part-time. In 2016, she received her certification in Bookkeeping.
Kerri enjoys spending time with family and friends. What she finds most rewarding about working with Right at Home is that “Right at Home as a whole does great work with helping both the elderly and supporting the family through difficult times.”
Roshanna Lewis - Senior Staffing Coordinator
Roshanna Lewis, a seasoned professional with 10 plus years of experience, is a dedicated and compassionate healthcare coordinator who has been with Right at Home since 2016. With a deep understanding of the intricacies of the Home Care industry, Roshanna has been instrumental in ensuring optimal care and support for patients. Her expertise in coordinating services and managing resources has significantly improved the efficiency of her role in the company. Roshanna's unwavering commitment to patient well-being and her exceptional organizational skills have earned her accolades from colleagues and patients alike. With a proven track record of success, she continues to make a positive impact in the home care field, touching the lives of countless individuals with her expertise and empathy.
Karimah Wright - Human Resources Manager
Karimah Wright is the Human Resources Manager for Right at Home since December 2022. In her role, Karimah is responsible for organizing and coordinating all caregiver recruitment activity, including hiring, vetting, placing, mentoring, and overseeing all caregivers.
Karimah was raised in Queens NY and comes from a large family of six siblings, in which she is the third child. “I started my career in my hometown Queens NY, in the Mental Health Field as a Counselor and was promoted to Case Manager. I always loved giving a helping hand to those in need. I enjoy being a mentor to anyone, while helping exploring careers, setting goals, providing guidance and much more.”
In 2010 Karimah received her certificate as a Coding and Billing Specialist from the National Healthcareer Association (NHA). She relocated to Long Island NY, where she entered the healthcare field as Human Resources Compliance Specialist in 2014. “I gained so much knowledge and insight and developed understanding for the challenging times families were facing. Families were now making the transition to a new way of life. I transitioned to Human Resources Manager in 2016. I am very devoted to continuing to provide the best care and employment opportunities for employees.”
Petra Rykowski - Office Assistant
Petra Rykowski is an Office Assistant at Right at Home and has been with the organization since 2018. In her role, Petra manages front desk communications, long term care insurance filings, medical order filings, caregiver events, and supports staff in many related areas.
Petra was born in Trinidad and came to the states when she was 7 years old with her parents and sisters and has lived on Long Island ever since. She comes to Right at Home from a different profession and is now a piece of the administrative support staff. Starting her time in the Hicksville location 5 years ago before the move to Westbury. Her inspiration to transition to home care was due to her mother’s time working in home care when they came to this country. She saw it as a worthwhile and noble career, thus she felt she’d like to help in some capacity. Petra is married and spends her free time as a gardener, crafter, and cookie decorator.
Our Mission Is To Improve The Quality Of Life For Those We Serve
Provide dependable, compassionate, licensed and bonded caregivers who share the vision of our local Right at Home office. Our orientation process insures they clearly understand how to meet clients’ needs in a respectful and compassionate manner
Maintain an ongoing dialogue with our clients’ family members and advocates about their individualized care plan
Monitor each client’s individualized care plan through frequent home visits to ensure that our services match our clients’ changing needs
Respond quickly to referrals for home care assistance from case managers, social workers, and other healthcare professionals in our community
Employer of Choice
We have won the 2022 Best of Home Care, Employer of Choice award! This award is based on caregiver satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care.
We are very proud of our outstanding caregivers who have honored us with this award for the 6th time! We are especially honored for the high marks they have given us on the training we provide and on our communication.