Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey. These are the people who work to bring you and your loved ones the highest caliber of in‑home care.
Heidi and Arnt Nyvoll opened the Englewood office of Right at Home, a national franchise providing in home care and assistance, in March 2017. Heidi has previously worked in marketing and human resources. She has a BS in Marketing and an MS in Leadership and Organizational Psychology from the BI Norwegian School of Management. Born and raised in Norway, Heidi has over the past 10 years been working as a Marketing Manager in the IT industry. She believes her previous experience in human resources is an important asset for managing a business that requires great personal relationships between home care agency owners, client families, seniors and caregivers.
Heidi's passion for improving the quality of life for the elderly started in her early years with a heartfelt love and respect for her loving grandfather, her biggest hero growing up. His legacy motivates her everyday to go out and do what she can to improve the everyday life for our elderly in our community. They deserve nothing less than admiration and respect, and she will always make sure that her team holds those same standards. While in college, she also worked as a caregiver for disabled children and young adults, and the most valuable lesson she learned was how life-changing one person's work can be for another individual, as well as their loved ones.
Why Heidi Choose Home Care:
Heidi and her husband Arnt came to Florida in 2010 and fell in love with the community. Today they are raising two kids, 4-year-old Leah and 1-year-old Simon. As a young family, being away from the support of family and friends raises some of the same challenges for the families of our seniors in our community. Who do we trust to take care of our loved ones when needed? These experiences inspired Heidi and her husband Arnt to open a home care service for seniors in their Florida community. After researching different franchisors in the home care industry, Heidi was impressed by Forbes magazine recognizing Right at Home as one of the best. When she began talking to Right at Home, she realized quickly how serious they are about finding the right franchisees who take senior care seriously.
Debi Andrews, Director of Nursing
Debbie brings both a wide variety of great experience to our team, having worked in a number of fields including home care, psychotherapy and group therapy programs, psychiatric units, hospitals, and university-level teaching. Debbie has an undergraduate degree in therapeutic recreation, a nursing degree and a master's degree in clinical psychology. She has been a registered nurse (RN) for 35 years and has also been a LCPC Licenses Clinical Professional Counselor.
Debbie said she appreciates being part of providing patients with the opportunity to remain in their own homes as long as they can. She also enjoys meeting new staff and teaching them nursing and communication skills to better work with home care clients.
Debbie is a proponent of life long learning and says she continues to read and learn new therapies and techniques every day to serve her patients and staff.
“As a nurse and a psychotherapist, I have years of working with and helping people. When I'm with a patient I see more than just "a frail right sided weakness diabetic." That is only their wounded area. I see more of who that person really is. Perhaps they love to play bridge, are a birder, a great grandma, active in their Church and love Barry Manilow. I appreciate the opportunity to help our staff look at our patients as a whole person and not just look at that "wounded area." In this way, our staff is able to more fully be present, communicate and care for our patients. This is a strength I bring to the company.”
Debbie is active in her church and volunteer at a wildlife animal sanctuary.
Aubrey Chavez, Care Manager
Aubrey started in this field about twenty years ago as a CNA. She has worked in many different types of facilities but always ended up going back to in-home care. That is where she felt like her heart was, working one on one with seniors. She started with a home health company office as a staff coordinator and then moved into the recruiting and retention department a couple of years later, and has done every aspect of the home health office.
“I feel like my heart has always been to help and working with seniors is something I truly enjoy.”
She loved how each day was a new experience. As a Care Manager, one of the important tasks she does is to ensure that our clients and caregivers are the right matches and to provide the best possible care. So please call or email her if there is anything she can do to make sure you are provided the best quality of care.
Linda Warren, Scheduling Specialist
Linda was born and raised in Englewood and still resides here with her husband and two teenage children. Linda has been in many different fields throughout her career, but began with Right at Home in August of 2018 where she found her perfect fit. As a Scheduler, showing compassion and understanding for those we serve is essential; Linda does that and so much more! She continuously develops and maintains a compassionate relationship not only with our clients and their families but the caregivers we send to provide assistance. In her free time she enjoys fishing and visiting new places.
Shana Marie Willis, Business Development Manager
Shana joined our office in 2021 after working in the health care industry for the past 15 years providing client advocacy, case-management, geriatric care, and sales/marketing in various healthcare settings, including hospitals, assisted living communities, skilled nursing facilities and residential treatment centers. She is a Certified Community Health Worker & Patient Navigator, a Care Transitions Coach and a Health Care Facilitator.
Why is in home care, Shana says "I took care of my elderly grandparents ailing health for several years. Due to this, I was compelled to continue to serve our senior population."
After Hours Coordinators:
If you are calling the office after office hours, you will meet one of our two after hours coordinators Judienne Ramsey or Cathleen Thurek. Both Cathi and Judienne is working as Caregivers part time, and has picked up after hours responsibilities in the afternoons and weekends.