Ensuring Quality Home Care for Seniors in Fargo-Moorhead
Right at Home Fargo-Moorhead has been awarded the three-year Quality Assurances Accreditation from CQL | The Council on Quality and Leadership. This award confirms that the organization embraces person-centered solutions to improve the quality of life for people receiving supports and services.
Right at Home Fargo-Moorhead has been awarded CQL accreditation as a result of demonstrating proficiency in the following areas:
- Basic Assurances®
Ensuring fundamental safeguards related to health, safety and human security
- Personal Outcome Measures®
Supporting and empowering people to achieve their goals and dreams
- Person-Centered Excellence
Demonstrating organizational commitment to continued enhancement of systems
“CQL commends Right at Home Fargo-Moorhead for its success in increasing the quality of life for the people it supports. We are pleased to partner with them on this journey of ongoing organizational transformation,” states Mary Kay Rizzolo, president and CEO of CQL.
Home Care Pulse Certified
To deliver outstanding home care to our clients, Right at Home Fargo has partnered with Home Care Pulse, a respected home care research company, to conduct client and caregiver satisfaction surveys.
Each month, Home Care Pulse will randomly contact a percentage of our active clients and caregivers to ask them about their experiences with Right at Home. Information gathered from these surveys are shared with us and enables us to measure the quality of care we are providing to seniors in our community. We use this information to improve the overall quality of care we provide and enhance the employment experience.
Through the RightPulse program, you can be assured your loved one is receiving the best care available. RightPulse is part of the way we provide the Right Care, Right at Home.