Our People
"To Improve the Quality of Life for Those We Serve" As a mission-driven organization, Right at Home Galveston is passionate about serving our clients, our caregivers, and our community. We are dedicated to outstanding customer service, and firmly believe that our exceptional caregivers are the best in the industry. Our highly selective hiring process is only the beginning for members of our care team, with individual mentoring, intensive monthly training opportunities, and robust benefits and advancement opportunities. This level of professionalism shows in the high quality, individualized care we provide our clients, and the collaboration and support we provide our partners in the community.
About Joining Our Talented Team
Kristen Carlson
Owner
Right at Home Galveston and Brazoria Counties is a locally owned and operated business providing in-home living and companion services. Our mission is to improve the quality of life for those we serve. We do this by providing high quality caregivers to serve you.
Right At Home, Greater Galveston area is locally owned and operated by Kristen Carlson. Prior to opening the Galveston RAH office, Kristen worked for over twelve years in medical management (8 years at the University of Texas Medical Branch and 5 years at the Center of Reproductive Medicine). Prior to moving to Galveston, she worked as a Financial Analyst at First Boston Corp in New York City. Kristen has a bachelor's degree in Sociology and an MBA from University of Houston Clear Lake.
Kristen has lived in Galveston since 1993. Kristen is actively involved in the Rotary Club of Galveston and was named Most Valuable Member in June 2009. She most recently served as President of the club 2017-2018 and served on the Board of Directors from 2009-2012. Kristen also serves as the Treasurer for the Galveston Art League, a non-profit art gallery. Kristen received her accreditation as a "Certified Senior Advisor" from the Society of Certified Senior Advisors in 2010. Kristen has two adult children, Taylor Greenwalt (Creative Services Coordinator for the Galveston Island Convention & Visitor's Bureau) and Sydney Greenwalt (co-owner of a Right at Home office in Round Rock, TX).
Kristen’s aunt, Estelle Greenwalt, was a great source of inspiration for opening the Right at Home office in Galveston. Estelle, a lifelong Galveston resident, was able to live happily at home until her death at the age of 91. Being able to provide safe, exceptional service to enable others like Estelle to stay 'right at home' as they grow older is what RAH Galveston is all about.
Baili Dressman
Right Care Coordinator
Baili has been with Right at Home since January 2017. She is a Right Care Coordinator assisting with new client sign ups, marketing in the community, as well as being the guru for Long Term Care insurance processing. In her spare time, she enjoys spending time with her husband, baby girl, watching her two boys play baseball and football, hanging outside, doing crafts, and going to visit family.
Katie Schloss
Scheduling Coordinator
Katie joined Right at Home in November of 2019 and serves as our Scheduling Coordinator. Katie has over 10 years of experience working in healthcare administration. Previously she served as a billing coordinator for several independent mental health practices. Katie earned her bachelor's degree in Healthcare Administration from Texas State University in 2016. She enjoys her role as a scheduling coordinator and works hard to ensure the best fit for both our clients and caregivers. When she's not working, she enjoys hanging out with her husband and kids, home renovation projects, crafting and reading.
Melinda Nelson
Human Resources Manager
Melinda joined Right at Home Galveston in August 2020 as Human Resource Manager and comes with eight years of experience managing the Right at Home Bay Area office. Melinda has a bachelor’s degree in Business Administration from Sam Houston State University. Although she spent most of her early years raising her family, Melinda came to Right at Home after losing her father and experiencing first-hand the importance of personal care, home health and hospice. Her 97-year-old grandmother is the perfect example of Right at Home’s mission statement of being able to age at home and still have quality of life. During Melinda’s off time, she enjoys spending time with her children and her two grandchildren.
Alma Miranda
On-Call Coordinator
Alma joined the Right at Home Greater Galveston team in September 2020 as a Caregiver and On Call Coordinator. Alma is drawn to the healthcare field because of her passion for helping others. Her upbeat demeanor, open mind, and kind heart allow others to feel at ease with her as a caregiver and as office staff. She has a passion for taking care of the elderly and making sure both the client and their family are happy with the caregiver assigned to them. As a caregiver, it is her opportunity to give back to the people who need care the most. Not only does she have a comforting effect on people, but she also deeply cares for animals. In her spare time, she enjoys spending time with her spouse and 4-legged family members. She enjoys cooking, traveling, home projects that involve rearranging for a fresh look, and roller-skating.
Chelsea Hryc
Administrative Coordinator
Chelsea joined the Right at Home Greater Galveston team in January 2022. She previously spent 6 years as the Human Resource manager at the Right at Home Houston Bay area office. Chelsea comes with an extensive background in the healthcare field including serving as a billing and insurance specialist for Neurology and Neuropsychiatry. She also managed a Plastic Surgery office for several years. Chelsea is excited about her current role as an Administrative Coordinator and will bridge the gap between the office and the caregivers out in the field. Chelsea has a heart for volunteering with children and elderly while becoming quite the Bingo player along the way. Outside of work, Chelsea is fulfilling her greatest role in raising her precious daughter and occasionally her husband also. She loves being outdoors, is an avid soccer fan, and enjoys watching wrestling.
Jose Pabon
Human Resources Assistant
Jose joined Right at Home in July 2023. He has a wide range of experience and education including a BA in Business Administration and several careers including Customer Service and Treasury Assistant. In his role as Human Resources Assistant, Jose helps recruit caregivers by posting jobs online and interviewing candidates. He also assists in communicating between caregivers, office staff and clients as well as scheduling. Jose lives in Barranquilla, Colombia and works remotely with the current RAH Galveston staff.
Archie
Chief Security Officer
Archie is the Chief Security Officer and Official Mascot of Right at Home Galveston. Archie greets all of our office's visitors, clients, client members, caregivers, and office staff. Animals, particularly dogs, are well known to have a calming effect and bring happiness to people, particularly people experiencing stress, those who are seniors, and those with illnesses or disabilities. Archie also serves as a very effective engagement and alternative focus for everyone working and visiting our office. As the Chief of Security and Official Mascot, Archie spends time in the office lifting morale, calming the work space, and relaxing the team. He literally helps the office run more smoothly and more productively.
