Right at Home Galveston and Brazoria Counties is proud to be an award winning home care provider
Right at Home Galveston is so proud to have won all three awards; it reinforces and reflects our commitment to providing the Right Care. Our office staff review the interviews of both caregivers and clients monthly and work to ensure that both our clients and caregivers’ needs are being met. Home Care Pulse gives us the information we need through these interviews to continuously improve our services. Exceptional customer service is always our goal and while incidents may happen, we work hard to always make things right.
Our caregivers are the lifeblood of our business and knowing that they rank us highly as employers is very rewarding in itself. Making a difference in the lives of our clients and caregivers is what we are all about!
Best of Home Care - Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse. It is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse in telephone interviews. Recipients of this award represent the top 4-5 percent of providers participating in the Home Care Pulse Satisfaction Management Program.
Right at Home Galveston and Brazoria Counties is proud to be an award-winning home care provider! Home Care Pulse conducted telephone interviews with our clients and caregivers; based on their feedback we have been awarded the 2016 Provider of Choice and the 2016 Employer of Choice. These awards recognize our commitment to our clients and our caregivers.
Since our founding, our mission has been "to improve the quality of life for those we serve." Our participation in Home Care Pulse's client and caregiver satisfaction surveys provide us with invaluable feedback to ensure we live up to our mission each day.
Recognized for Outstanding Commitment to Quality Care
Being recognized as a Home Care Provider of Choice demonstrates our commitment to our clients' satisfaction by providing them with quality in-home care. When you select us as your provider, you can be assured:
- Our caregivers are thoughtful and on time
- We provide our services as promised
- We have a proven commitment to our client's overall quality of care
Being recognized as a Home Care Employer of Choice demonstrates our commitment to hiring excellent caregivers and providing them with the ongoing training and support they need to succeed.
- We provide our caregivers with ongoing training & support
- We conduct background checks
- We match the right caregiver with the right client
Are you considering Home Care for a Loved One
When you choose a Best of Home Care award-winning provider, you can rest assured we have a proven commitment to our clients' satisfaction.
We contract with Home Care Pulse to gather and report feedback from our clients by conducting weekly live phone interviews. Home Care Pulse, an independent, third-party, shares their findings with us, letting us know where we're exceeding our client's expectations and also in the areas where we can improve.